Luther Westside Volkswagen

3rd year VW Care service appt. You always carefully checkout & follow through on any concerns that I have about my vehicle and you exercise the warranty as much as possible which sa You always carefully checkout & follow through on any concerns that I have about my vehicle and you exercise the warranty as much as possible which saves me $$. More

My company was in the market to replace three owner vehicles. After doing our research, we decided to discuss our purchase with two different VW dealerships (with full disclosure to both companies tha vehicles. After doing our research, we decided to discuss our purchase with two different VW dealerships (with full disclosure to both companies that we were doing so). Doug and the team from Luther Westside VW flat out won out business. They made everything seamless. They were extremely gracious when there was some miscommunication on our part to ensure we were taken care for. Thanks for the great buying experience!! More

Easy sale process Brandon was very helpful in answering questions about our vehicle. He did a search to find the exact vehicle that we wanted. Enjoyed his low key app Brandon was very helpful in answering questions about our vehicle. He did a search to find the exact vehicle that we wanted. Enjoyed his low key approach. More

I Have purchased 4 cars from this dealership and every time I have they have exceeded my expectations. Helton is very patient and makes sure you are satisfied!!!! time I have they have exceeded my expectations. Helton is very patient and makes sure you are satisfied!!!! More

They made my service visit quick and easy The staff was courteous, friendly and knowledgeable, and the waiting area was inviting and comfortable. I appreciated the extra amenities like the te The staff was courteous, friendly and knowledgeable, and the waiting area was inviting and comfortable. I appreciated the extra amenities like the tea/coffee, granola bars and WiFi while i waited for my car during my recent service visit. Great job! More

Another great experience! I purchased a CPO Jetta three years ago at Westside and had a great experience...everything went smoothly. The car has had no issues. I recently p I purchased a CPO Jetta three years ago at Westside and had a great experience...everything went smoothly. The car has had no issues. I recently purchased another CPO Jetta (gave my older vehicle to my 16 year old son). The sales person from the original sale was no longer at Westside and I was referred to Helton. Helton is extremely knowledgeable and helpful...even staying late and coming in on his day off to assist me. The financing portion went extremely smooth and quick...no pressure to purchase add-ons...very polite and cordial. There were a few issues with the new CPO vehicle (small crack in the windshield and very small dent on the fender) but all were taken care of quickly and hassle free! My daughter turns sixteen in two years...and I will need another vehicle. Guess where I am going?? Westside for sure...and Helton is my go to! I didn't have oodles of money to spend...but he treated me as if I were buying a Bugatti. If you are in the market for a quality used vehicle...I would urge you to give Westside a look...and ask for Helton. More

Good job handling a recall appointment They got me in right away and performed the work within the estimated amount of time. That included a car wash as well. Good job. They got me in right away and performed the work within the estimated amount of time. That included a car wash as well. Good job. More

I was extremely satisfied and grateful for the service that I received from Luther Westside VW. In particular, Helton, Tami, and Jim. Helton was very impressive. He has a very relaxed, authentic, and pati that I received from Luther Westside VW. In particular, Helton, Tami, and Jim. Helton was very impressive. He has a very relaxed, authentic, and patient demeanor. Helton seemed genuinely interested in making sure my needs and expectations were exceeded. He worked seamlessly with Tami and Jim to get me into the vehicle that I wanted within the terms that I needed. He's a true professional and he has earned my trust and respect. Tami and Jim made me feel like an old friend and they took the time to understand the specifics of my needs and then they worked tirelessly to meet them. I highly recommend Helton and the Luther Westside VW team for your next used car purchase. You will encounter a smooth and refreshing used car buying experience. You will not be disappointed. More

Car was very clean upon delivery. Had a minor problem with the car as I was about to pick it up but it was taken care of quickly. Overall a good experience. with the car as I was about to pick it up but it was taken care of quickly. Overall a good experience. More