Luther Westside Volkswagen

The service was swift and efficient We have bought vehicles at Westside in the past. We have always had efficient and courteous service. The service is our main reason for coming back. We have bought vehicles at Westside in the past. We have always had efficient and courteous service. The service is our main reason for coming back. More

Excellent customer service. Helton was great! He was helpful, informative, and even cane in on his day off to meet me. He answered all of our questions, looked at other invento Helton was great! He was helpful, informative, and even cane in on his day off to meet me. He answered all of our questions, looked at other inventory, and helped us find the perfect car. More

Great Service and Staff! I brought my car in yesterday morning (without an appointment) to have it looked at because the check engine light came on the night before. They were I brought my car in yesterday morning (without an appointment) to have it looked at because the check engine light came on the night before. They were very accommodating and fit me into their morning schedule. They identified the problem and were able to fix it for me right away because they had the necessary parts in stock. After a few hours, my car was good to go! Great service and very helpful, friendly staff. More

What a joke I brought my car in twice for the same issue then once the warranty ended they said it was a different issue and didn’t fix it. Also the manager said I brought my car in twice for the same issue then once the warranty ended they said it was a different issue and didn’t fix it. Also the manager said he would call me back within 24 hours and I never heard from him. I have bought every car I have ever owned from Luther. Never again! More

Thank you! The process was so smooth and everyone so friendly! Thank you for working with me to find the perfect car for my family within my price range! The process was so smooth and everyone so friendly! Thank you for working with me to find the perfect car for my family within my price range! More

Outstanding all around. Outstanding service and staff. Excellent selection of vehicles. Efficient sales staff. Was a little frustrated by the length Of time that it took to g Outstanding service and staff. Excellent selection of vehicles. Efficient sales staff. Was a little frustrated by the length Of time that it took to get the paperwork ready. I clearly understand the necessity to get the paperwork completed and signed but the preparation time was an hour while I was waiting. Perhaps direct continued communication with the client can alert them to exactly what’s being done and how that time is being utilized. More

Smooth and Hassle free Professional staff. Visit was quick and painless. Brendan was open to any questions I had. The entire process was smooth. I wasn't pushed into purchas Professional staff. Visit was quick and painless. Brendan was open to any questions I had. The entire process was smooth. I wasn't pushed into purchasing something more expensive then I wanted. More

Took care of the problem! Recently purchased a 2018 Tiguan that had issues with vibration and clunking sound in the front end when brakes were applied and going over pot holes. Recently purchased a 2018 Tiguan that had issues with vibration and clunking sound in the front end when brakes were applied and going over pot holes. It turned out that the rotors were warped and that a brake pad had a broken part. after a couple of trips to the service dept working Dan and Tao the problem was fixed at no charge under warranty. Great to work with and very quick to reach out once the work was done to let me know. More

Courteous and quick I was able to drive in at my scheduled appointment time and get checked in quickly. I was given an estimated time for the service and they delivered I was able to drive in at my scheduled appointment time and get checked in quickly. I was given an estimated time for the service and they delivered a few minutes early. Very happy with my experience. More