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Luther Westside Volkswagen
St. Louis Park, MN
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car.
At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for!
When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family!
We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal.
Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Showing 5,307 reviews
April 06, 2019
Great service that you couldn’t get from other auto chains My 2015 Golf’s free service warranty was over, but the car is still too new to trust the chain mechanics to touch VW, my precious! ^^ Better pay a lit My 2015 Golf’s free service warranty was over, but the car is still too new to trust the chain mechanics to touch VW, my precious! ^^ Better pay a little more for the best services. Trust is the word for Luther! More
by Lewis
Verified CustomerEmployees Worked With
Dillon Case
April 06, 2019
Beetle Maintenence Everything went smoothly. No delays and no problems. I would recommend Westside Volkswagen to others for service. I have no further suggestions to ma Everything went smoothly. No delays and no problems. I would recommend Westside Volkswagen to others for service. I have no further suggestions to make to you. More
by DAVIDP65
Employees Worked With
Thao
April 05, 2019
Always exceptional. Love the "Luther lounge" while I wait. Free WiFi, complimentary bottles of water and very comfortable wait area. Technicians and service mechanics are Love the "Luther lounge" while I wait. Free WiFi, complimentary bottles of water and very comfortable wait area. Technicians and service mechanics are second-to-none. I love my "R" and wouldn't ever consider taking it anywhere else. More
by DCNUSSBAUM
Employees Worked With
Employee not listed however I have worked with Thao (?) in the past and he was great.
April 05, 2019
Great service but a little wait Service was good but from the time my car was done which I could see sitting outside to the time I got the paperwork seemed a bit long. Also I did no Service was good but from the time my car was done which I could see sitting outside to the time I got the paperwork seemed a bit long. Also I did not get the multi car inspection sheet that the paperwork said they gave to me. Overall I'm happy More
by Lon339
Employees Worked With
Don't remember her name.
April 05, 2019
Oil change and wheel quote Scheduled an oil change and asked about a quote for two new wheels. Service was friendly and helpful and they worked with my 3rd party coverage to get Scheduled an oil change and asked about a quote for two new wheels. Service was friendly and helpful and they worked with my 3rd party coverage to get the wheels at no cost to me. More
by waliswigum
Employees Worked With
Dereck, Dan P
April 05, 2019
Repeated Engine-relatedness negligence I had a month long affair with Luther Volkswagen starting when a tow truck brought my Tiguan in because it wouldn’t start. My car spent a day or two i I had a month long affair with Luther Volkswagen starting when a tow truck brought my Tiguan in because it wouldn’t start. My car spent a day or two in the shop, then was returned to me after paying ~$800 for a broken gasket. A timing chain issue was also repaired, at no cost to me because of the warranty. The next day my check engine light came on. I brought the vehicle back in, asked for it to be appraised while they looked at it, and just as I was handed the appraisal, the person looking at my car told me it had died on a test drive. I was told because my engine had failed under their care and directly after they had just had it in the day before that they would be covering the engine and that the repair may take up to 3 months. I was upset, but they gave me a free rental until my car was repaired. However, 3 weeks later I received a call stating that the engine would be covered only 40% + $2,000 by Volkswagen. So I would have to pay $2,700 for a new engine after the dealership blew it while they were driving. Seeing little choice, . The appraisal, of course, was not valid since the dealership broke the engine, so in order to even sell the vehicle I would have had to have it repaired. I agreed to pay this amount because the alternative was to be without a car and have $0 to show for it. VW replaced the engine with a brand new engine. I picked up my car another week later. I did not make it off the lot before the check engine light came on. The tech said he screwed up on two things: some vacuum hose was not reattached property and the fuel hose had sprung a leak. Neither of these issues were present in my car before I brought it in the first time. Both issues were fixed at no cost to me. The staff were very kind, especially Lynn. However, I spent nearly a month dealing with what appears to be sheer negligence, including twice being told my car was fixed and having the check engine light come on immediately after. I am disappointed in VW’s service and I am disappointed that VW went back on their word that they would pay for my engine. I am out $3500 and 1 month of time with my vehicle because they failed to identify and correct the issues with my car. More
by tlifke
Employees Worked With
Lynn
April 05, 2019
great service Michele was so helpful and made it so easy for me to get the info I needed and to get in and out of the dealership quickly. Really smooth and easy ex Michele was so helpful and made it so easy for me to get the info I needed and to get in and out of the dealership quickly. Really smooth and easy experience! More
by REVITAL
Employees Worked With
April 05, 2019
Good customer service. Listened to my concerns and billed me appropriately. Work was done well, rental service was excellent. Fast and efficient. I was able to get an appoin Listened to my concerns and billed me appropriately. Work was done well, rental service was excellent. Fast and efficient. I was able to get an appointment fast too. More
by TIMJ0411
Employees Worked With
Service department Dan, and rental person. I don’t remember other names.
April 04, 2019
Very pleased We had a great experience working with David. He was kind, thoughtful and direct which we appreciated. He found us exactly what we were looking for an We had a great experience working with David. He was kind, thoughtful and direct which we appreciated. He found us exactly what we were looking for and answered all the questions we had. We are very happy with his customer service and our new VW! More
by JDEVINS
April 03, 2019
Great, fast We saw the SUV on a car app on line and went to test drive. Bobby took the infor from Doug and gave us the keys, directions and off we went! He trust We saw the SUV on a car app on line and went to test drive. Bobby took the infor from Doug and gave us the keys, directions and off we went! He trusted us. Back and after the client he was working with his kindness and professional continued! ! Bri did excellent on discribing the purchase agreement! When my husband and I did not agree, she stepped out for us to talk. How nice! They were both professional and caring and down to earth. Great to work with! From :Diane Gooding More
by GLENHURST3
