
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Showing 5,307 reviews
friendly, over-priced service Staff is very friendly, easy check-in process for my oil change. The "texting with questions" option I received didn't work..the employee and number a Staff is very friendly, easy check-in process for my oil change. The "texting with questions" option I received didn't work..the employee and number assigned to me was not in that day, so I ended up calling after not hearing back for a few hours...felt as though team had lost track of my requests for service. When I heard back regarding their concerns following the "courtesy safety inspection", I received a quote of over $2000 in recommended repairs. I phoned my local service station for a second opinion and their pricing for the items they deemed as necessary was 25% cheaper across the board (they had no idea of the quote I had received from the VW team). They generously offered up a loaner car while they serviced mine and when I picked mine up it was freshly washed and vacuumed. For these reasons, I'll be returning to my local service station for the extra special customer service, quality of work and pricing. More
Review of VW Tiguan Purchase Bobby was the best part of my experience. He made me feel comfortable and was receptive to all my questions. He also calls to check in and see how thi Bobby was the best part of my experience. He made me feel comfortable and was receptive to all my questions. He also calls to check in and see how things are going! This was my first “big girl” car purchase and I will not forget how much I trusted Bobby through the process! I did feel a little bit ripped off from the vehicle that I turned in... but that was not in his control. Thanks, Bobby! You are the best. More
Super easy to work with. Bobby was quick to respond and made the process quick and easy. Financing was a breeze. Car was ready for us to test drive when we got there and we ca Bobby was quick to respond and made the process quick and easy. Financing was a breeze. Car was ready for us to test drive when we got there and we came back the next night to pick it up. Financing took about 10 minutes .Far better buying experience than we've ever had. More
Would Reccomend to Family/Friends Worked with Bobby Scala. Not pushy at all, he made the process go smoothly and I would recommend that you work with him. Brad in the finance departmen Worked with Bobby Scala. Not pushy at all, he made the process go smoothly and I would recommend that you work with him. Brad in the finance department laid everything out so there were no questions asked. Overall good experience. More
Friendly and professional This would be our family's 3rd vehicle we purchased from Westside. Have always been happy with their service. Carole Jean has been a very helpful sa This would be our family's 3rd vehicle we purchased from Westside. Have always been happy with their service. Carole Jean has been a very helpful sales person that I've worked with the past year. Bought the previous car from her. She's great with follow ups and would definitely work with her again. Bobby ends up being the person I closed the deal with, but they work as a team to help me get what I want, at the time that is most convenient for me. Bobby is not pushy and he's very good with responding to questions or messages. Brad is super friendly and was very easy to work with and helped making the financing piece a breeze. Price is very competitive, but just as with any other car dealership, it's difficult to truly know if you actually got the best deal in town. This dealership did not budge at all with their price, but they made it up a by increasing the trade in value of my car to help reduce the total cost. More
Leased a Tiguan Everyone was friendly and helpful and I left with a great car and had a great experience. We have been a Westside customer for decades! Everyone was friendly and helpful and I left with a great car and had a great experience. We have been a Westside customer for decades! More
Easy! Maura made the process very streamlined and was detailed and thoughtful throughout it all! All of our questions were answered and the transactions wer Maura made the process very streamlined and was detailed and thoughtful throughout it all! All of our questions were answered and the transactions were handled in a very efficient manner. We will be back! More
Very Pleased! We came in near closing time and Helton assisted us. He did not hesitate to show us the vehicle we were interested in, took us for a test drive and st We came in near closing time and Helton assisted us. He did not hesitate to show us the vehicle we were interested in, took us for a test drive and stayed late to right up a purchase agreement to send to our lender. I had to go out of town but completed my pitches the following weekend and am very pleased with the vehicle and the customer service. More
Great team Easy, fast and pain free experience. No BS which is why I will be back. The team flows exceptionally well under the direction of Tami. She is a gre Easy, fast and pain free experience. No BS which is why I will be back. The team flows exceptionally well under the direction of Tami. She is a great servant leader of the team. More
Salesman was friendly and very helpful. Our experience was very positive. We purchased the vehicle remotely and had excellent communication via telephone as well as email. We were very ple Our experience was very positive. We purchased the vehicle remotely and had excellent communication via telephone as well as email. We were very pleased with the customer service provided by Helton. More