
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Aaron Maura and Jeremy were kind, direct, and offered several Options that served my needs. Maura acted In best interests and found the car that I asked f Maura and Jeremy were kind, direct, and offered several Options that served my needs. Maura acted In best interests and found the car that I asked for in a reasonable time frame. More
Service is fine but ...I feel the cost of parts is outrageous. Dillon offered a 100.00 discount and free loaner for my repair. Sounds ok to start. The problem is it shou ...I feel the cost of parts is outrageous. Dillon offered a 100.00 discount and free loaner for my repair. Sounds ok to start. The problem is it should be a part that VW covers indefinitely because as I see online it is a common part that breaks for no reason! I feel ripped offed to replace a broken part on a gently used 2012 Golf R with 31000 miles on it...It should not have required a 462.00 repair for a faulty part design. Perhaps you should volunteer as a respected dealer to go back to VW and assign the costs to them! As I look online I find similar audi/vw parts at least 100.00 less that the discounted price of 272.00. It makes me believe the mark-up was too high and then marked down to fool me into believing I received a discount. More
Ask for Dan Vick! I recently had service performed at West Side on my 2015 GTI. Dan and team quickly provided the answer to my to my car's "service required" engine ic I recently had service performed at West Side on my 2015 GTI. Dan and team quickly provided the answer to my to my car's "service required" engine icon : Just a failing battery. I continue to recommend both Luther West Side and Volkswagen. My third car from them, but I've been purchasing new Volkswagens since my 1970 Beetle ($1959)! Trust is everything and you can count on these guys. More
10,000 mile service Making the appointment online was easy. I waited while they worked on the car and they were done in less time than they estimated. Car was washed an Making the appointment online was easy. I waited while they worked on the car and they were done in less time than they estimated. Car was washed and looked great. I was very pleased. More
Excellent work, and great customer service Would recommend to anybody, i had a great experience. The employees were polite and straight forward. Fixed my car in a timely manner, with quality wo Would recommend to anybody, i had a great experience. The employees were polite and straight forward. Fixed my car in a timely manner, with quality work. Wouldn't go anywhere else More
Courteous and professional My work was done well, and the people were professional and courteous . It was easy to do business and I will go back . The pricing was fair My work was done well, and the people were professional and courteous . It was easy to do business and I will go back . The pricing was fair More
Check engine light on, in new car I recently leased an Atlas from Westside. Due to the cold weather the check engine light came on. The service team was very welcoming, they diagnos I recently leased an Atlas from Westside. Due to the cold weather the check engine light came on. The service team was very welcoming, they diagnosed the problem and fixed it quickly. This is my third lease from this dealership and the service has always been a pleasant experience. They are knowledgeable, answer all your questions and keep the owner informed. I would highly recommend both the sales dept. and service center. More
Avoid if possible I initially made an appointment for a repair online but when I called to see if I could drop my car off early I was told they couldn’t find my appoint I initially made an appointment for a repair online but when I called to see if I could drop my car off early I was told they couldn’t find my appointment so I had to make a new one. When I got to the service center to drop off my car the associate let out a huge sigh of annoyance when I explained I was dropping my car off early. Then when I showed him my initial confirmation email (which no one could find), he again voiced his annoyance and said he didn’t know if they would be able to see my car on the date I’d scheduled. I asked if I could have them take a quick look at my trunk latch while they were doing the primary repairs and he told me I’d have to pay $136 for them to just look at it. I declined. More
70,000 mile service Prompt service even though the weather made me very late for my appointment. Work completed faster than promised. Special concerns happily addressed m Prompt service even though the weather made me very late for my appointment. Work completed faster than promised. Special concerns happily addressed my staff. 25 More
Bobby was great from start to finish and super easy to work with. He was available anytime to answer my questions (in between moving truck loads of snow) was great from start to finish and super easy to work with. He was available anytime to answer my questions (in between moving truck loads of snow) we have purchased many cars from Bobby and we will continue to work with him in the future. More