
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Tiguan Purchase Overall, I had a very pleasant experience purchasing my vehicle from Brad. He was friendly to me, my wife and kids. He was incredibly knowledgable and Overall, I had a very pleasant experience purchasing my vehicle from Brad. He was friendly to me, my wife and kids. He was incredibly knowledgable and answered my questions or found the answer if he didn't know it immediately. He and Jeremy worked together to meet our needs and requests. They even gave my kids each a parting gift if a teddy bear wearing a shirt that said, "I (heart) VW. I would definitely recommend them if any of my friends and family are in the market for a new or used vehicle. My only complaint is how long the process took but not due to any of their actions. Just the nature of the beast, I suppose. Thank you both! More
Used Car Wonderful experience and fantastic customer services! They’re not money hungry and want the best for you. Left with a new car off the lot the same day Wonderful experience and fantastic customer services! They’re not money hungry and want the best for you. Left with a new car off the lot the same day! More
Great experience I had great service again this time at Luther Westside. They were efficient, friendly, and thorough. I was pleased in every way and would recommend th I had great service again this time at Luther Westside. They were efficient, friendly, and thorough. I was pleased in every way and would recommend them to others. More
Service compensates for product defect Service team made up for an apparently flawed part that has now failed me twice. Not looking forward to the next failure, but trust the service team w Service team made up for an apparently flawed part that has now failed me twice. Not looking forward to the next failure, but trust the service team will do the right thing. More
Poor customer service My 50,000 mile service for my 2015 Passat Who is projected to cost almost $600. However that did not stop them from charging me $30 for a rental car My 50,000 mile service for my 2015 Passat Who is projected to cost almost $600. However that did not stop them from charging me $30 for a rental car to use while my car was being serviced. When I got in the rental car and started down the road, I realized there is no washer fluid in the windshield washer reservoir. Early February in Minnesota after a snowstorm is not a time to be without washer fluid. Despite being late for work, I pulled over and purchased a washer fluid and got back on the road. But then realized the real problem was that the washer fluid pump was out and I was stuck with slush on my windshield for a 75 mile drive. The next morning, when I went to return the rental and pick up my car, the windshield wiper broke off the wiper arm. And I couldn’t drive the car at all. Dealer gets 2 stars for reimbursing me for the Uber I took to get there. The car was serviced, but it wasn’t cleaned on the inside and was covered in snow when I came to pick it up More
Happy customer Had a great experience. Wasn't really looking forward to buying a car initially and it ended up as a very pleasant experience - thanks Vince! Had a great experience. Wasn't really looking forward to buying a car initially and it ended up as a very pleasant experience - thanks Vince! More
Vince and Tom D were great to work with. Have purchased cars from Tom Daly in the past and he has always treated me like his best customer. Vince was also great to work with. Have purchased cars from Tom Daly in the past and he has always treated me like his best customer. Vince was also great to work with. More
Awesome service From sales to finance, refreshing. 2nd car in 8mos. Better experience. It was qwik and easy. The finance mgr was knowledgeable and sought my best inte From sales to finance, refreshing. 2nd car in 8mos. Better experience. It was qwik and easy. The finance mgr was knowledgeable and sought my best interest in explaining to me why I needed certain coverage. HELTON was exceptionally patient and upfront with what could have been done for me. More
service and repair Dillion was absolutely wonderful to work with. He explained what was going on with my car, very detailed. He never pressured me. He suggested what Dillion was absolutely wonderful to work with. He explained what was going on with my car, very detailed. He never pressured me. He suggested what I should have done now, and what can wait. I never felt he was trying to deceive me or beat me out of my money as before with others. I am very confused about my tires. I take my personal safety very serious. I would hope Volkswagen takes our safety serious as well. More
Thank you all very much! I thought everything went smoothly! Brendan our salesman was very nice and answered all our questions. All staff we had contact with were very helpful and the snowy day went well. Brendan our salesman was very nice and answered all our questions. All staff we had contact with were very helpful and the snowy day went well. More