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Luther Westside Volkswagen

St. Louis Park, MN

4.8
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car. At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for! When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family! We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal. Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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2370 Minnesota 100

St. Louis Park, MN

55416

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Showing 5,307 reviews

February 05, 2019

Just No Worst customer service and terrible salespeople. If you have the option (any option), go anywhere else to buy a car or receive service. 3 hours to ch More

by MPLS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carole Jean Anderson
Feb 05, 2019 -

Luther Westside Volkswagen responded

Thank you for taking the time to review your service visit with us last week. In review of your service notes, it was noted that you came in without an appt. Although we do our best to take care of our walk in guests, we do reserve priority with our guests with appointments. Due to the temperatures last week being up to -50 degrees, we were not washing cars. We attend to specific items brought to our attention during service check in, and do not have any notes requesting your tire pressures to be inspected. We appreciate your service business, and look forward to taking good care of your needs in the future.

February 05, 2019

Excellent experience Bob Scala has been my sales representative for the last 2 jetta's I have purchased/leased. I have been very happy with the customer service and qualit More

by Frank Reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Scala
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2019

new car purchase I went to Westside VW with the intention of simply have minor service done on my 2010 Passat. However, while waiting in the showroom I became intere More

by BEREITER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maura Broucek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2019

Disappointment It was 15 degrees out. I'd requested that my car be washed after service, and it was indicated that it would be washed. It was not. Sad. More

by COLDERINMINNESOTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember anyone's name.
Feb 05, 2019 -

Luther Westside Volkswagen responded

Thank you for taking the time to write a review of your last service visit. We care about you and your car, and strive to live up to your expectations. The last week in January during your visit, the weather was not conducive to washing any of our service cars due to the extreme cold. The risk of ice build up on mechanical or electrical components that may have invited either mechanical or electrical failure, or safety issues, was too great. We encourage all of our service guests, during these types of weather conditions, to come back at a later date when the weather isn't as cold, and we will wash the exterior of your car for free; on a first come first serve basis. We look forward to helping you with your vehicle needs again in the future!

February 03, 2019

Very Happy Maura Broucek has been my sales representative for my last two leased Volkswagens. This time I decided that I wanted to purchase my new car. Maura w More

by STINSLEY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maura Broucek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2019

Great car buying experience Everyone was welcoming, attentive, and listened to what I wanted, and were very happy to work with me in finding my "right" car and my right financing More

by JDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Kreiss, Mikhail Lemishenko
February 02, 2019

Battery replacement My battery died on the coldest day of the year. AAA jumpstarted it, and Westside VW got me in within 1/2 hour to replace it (I know this may not be t More

by c.manning0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber, Thao(?)
February 02, 2019

Warranty work also 10,000 mile check Everyone was so helpful. There was a delay in getting parts, l was able to keep the loaner. Thank you for everyone’s friendly help More

by charlie.elowson34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tao in service
February 02, 2019

Excellent Everything went as planned-A+. Fast courteous service, knowledgeable staff, actually got the work done sooner than expected. Will definitely continue More

by GARYOS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juri Loginov
February 02, 2019

great service My service advisor was friendly, knowledgeable, and efficient. The service was fast and I was able to make an appointment and get the service done all More

by TIMJ0411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Martin
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