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Luther Westside Volkswagen
St. Louis Park, MN
5,302 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car.
At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for!
When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family!
We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal.
Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Showing 5,302 reviews
September 29, 2018
Great experience start to finish As an out of state buyer I had to deal exclusively via phone and email. My sales person, Vince, was the consummate professional and very helpful along As an out of state buyer I had to deal exclusively via phone and email. My sales person, Vince, was the consummate professional and very helpful along the way. They made my out of state purchase easy and ensured my car arrived safely. Would definitely return to Luther Westside in the future. More
by JPlummer
Verified CustomerEmployees Worked With
Brad in Finance, Vince Mcdonald
Helpful September 29, 2018
Professional and efficient visit The staff was great and got me on my way with my new car in no time. Financing was a breeze and I'm happy with my new sportwagon. The staff was great and got me on my way with my new car in no time. Financing was a breeze and I'm happy with my new sportwagon. More
by MITCHSTEN
Employees Worked With
Brendan Chamberlin
September 29, 2018
Bait and switch ??? When calling before arranging the 10K check we called the service department. Upon discussing the prices we were informed the price was about $112, w When calling before arranging the 10K check we called the service department. Upon discussing the prices we were informed the price was about $112, when explaining that tire rotation was not needed as winter tires would be installed within the next month the price dropped to about $82. When I went in with the car I was informed the price was $112 + tax, there was not option such as we had been quoted over the phone. More
by gary
Employees Worked With
I did not note the names of the two people who spoke to me.
September 29, 2018
Get yourself a VW They truly want to put you in a car your happy with. Super friendly staff, highly recommend Doug Karnuth, super easy to schedule test drives and they They truly want to put you in a car your happy with. Super friendly staff, highly recommend Doug Karnuth, super easy to schedule test drives and they found me the exact car I was looking for within minutes. Even the expected date of arrival was 4 days early. Truly a great experience. More
by TNNR42
Employees Worked With
Doug Karnuth
September 29, 2018
Amazing experience I’ve never had an amazing experience at a car dealership, until now! Highly recommend working with Hector as he was not at all pushy, very attentive a I’ve never had an amazing experience at a car dealership, until now! Highly recommend working with Hector as he was not at all pushy, very attentive and patient to make sure all of my questions were answered and all of my needs were being met. Brad Kreiss is also amazing along with Jeremy in Finance - explained everything very well and made the process very positive. More
by Cooper.Sara
Employees Worked With
Brad Kreiss, Jeremy in Finance, Helton Cerqueira
September 28, 2018
Very unimpressed I have brought my car to Luther Westside for 2 years after moving to Minneapolis. I had my diesel fix done as well as a new A/C condenser and all rout I have brought my car to Luther Westside for 2 years after moving to Minneapolis. I had my diesel fix done as well as a new A/C condenser and all routine maintenance. I brought it in for hard starting and a sunroof leak. I received a call to ok service but didn’t get many updates on top of that. I got a call saying work was done and the car was ready. When I picked up the car no one walked me the repairs or any issues. I got in only to notice two bolt covers missing. That was never explained to me. The tech seemed bothered to explain that “its 8 year old plastic - it’s gonna break. I wrote it on the order. We are getting replacements. Should be 2 days”. This was explained to me on the phone or upon cashing out. I asked “so someone will call when those parts are in?” “Yeah I guess” was the answer. I was surprised that the car wasn’t washed. And since the sunroof had been leaking the passenger side floor was soaked - right where the tech would have been working and had the floor mat up. I would have expected that to have been vacuumed up or asked if I wanted that done. Of all the past positive experiences I’ve had there, this was very upsetting especially after a $600 service. Since my vehicle is out of warranty, I could take it anywhere but I choose a VW dealership to keep it in the best shape possible. All I can say is that I’m disappointed and it may affect my patronage. Dan Vick was who I started working with and was pleased. I did not speak to him when I picked my car up More
by jmac
Employees Worked With
Dan Vick
September 28, 2018
Great Service and People Always do what is asked, people are very good, mechanics know what there doing, and Rick Westland is on top of it all, the Best! A great place to buy Always do what is asked, people are very good, mechanics know what there doing, and Rick Westland is on top of it all, the Best! A great place to buy and get service. More
by hjo120
Employees Worked With
Rick Westland
September 28, 2018
Great work by Carol Jean always glad to come back to her! Great work everyone! Quick and painless! I loved how everyone worked together to provide the best job. We are always happy to come back when you have Great work everyone! Quick and painless! I loved how everyone worked together to provide the best job. We are always happy to come back when you have employees like CJ. More
by carlos.ortiz111
Employees Worked With
Carole Jean Anderson
September 27, 2018
Always a great experience Everyone at Westside are very knowledgeable, friendly, and great at what they do! Customer for life. Thank you for servicing our vehicle. We can alway Everyone at Westside are very knowledgeable, friendly, and great at what they do! Customer for life. Thank you for servicing our vehicle. We can always trust Westside. More
by DCASEDETAILING
Employees Worked With
Dillon Case
September 27, 2018
Fastest pit stop ever @ Westside.. Oil filter and tire rotation in about 74 minutes. Lynn Grissom, whom I’ve never met before, asked questions, LISTENED, and got right to it. Oil filter and tire rotation in about 74 minutes. Lynn Grissom, whom I’ve never met before, asked questions, LISTENED, and got right to it. I come to Westside because I trust you. Lynn is the most professional of any employee I have dealt with. More
by 65bug
Employees Worked With
Lynn Grissom.....service ....keep her, promote her pay her extra
