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Luther Westside Volkswagen

St. Louis Park, MN

4.8
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car. At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for! When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family! We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal. Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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2370 Minnesota 100

St. Louis Park, MN

55416

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Showing 5,307 reviews

September 01, 2018

Pleasant and straightforward I found a vehicle I wanted through their website, went in to see and drive it, and made a deal to purchase it all within 1 hour. The vehicle was ready More

by MWHITE5MN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
September 01, 2018

Great customer service and professional technicians Happy with the service I've gotten at this facility because the stuff over there are very helpful and professional much better than luther brookdale o More

by hichameabl
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan vick
September 01, 2018

So happy with my purchase! Staff was very friendly and helpful. They had answers to all of my questions and made the purchasing process very easy. I am so happy with my new car More

by Ellie822
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Recommend Dealer
Yes
Employees Worked With
Brendan Chamberlin
September 01, 2018

Great service, awesome dealership I have done business with this dealership for a long time and it has always been awesome to work with. Incredible customer service and very friendly! More

by RENE.IBARRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maura Broucek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hartman
September 01, 2018

Trade in of leased Jetta I traded in my 2016 Jetta for a 2019 Jetta. Excellent customer service, from sales to the finance department. Informative. Thorough. Honest. Helpful. More

by ANDREA.MOSHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maura Broucek
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2018

Great Service Had a great visit! Car was done 15 minutes before they said it would be. Greeted right as I pulled in. Went off without a hitch. More

by NMITCHELL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek?
August 31, 2018

An awesome experience The underneath shield on my VW Passat was damaged when I ran over a large metal piece. I took it right in and they gave me an estimate and checked ou More

by HAMES30
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Service employees
August 31, 2018

Very disappointed with VW warranty and Service i Bought a new 2017 Golf gti 10 months ago, I have brought my car in to Luther Westside for all the service as recommended 10,000 20,000 30,000 yes i More

by DR713
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
n/a
Aug 31, 2018 -

Luther Westside Volkswagen responded

Thank you for taking the time to review your service visit with us. We look closely at what occurred with each negative review to look for opportunities to improve our service quality! Wear and tear items such as tires are not covered under manufacturer's warranty. Alignment issues can be a result of poor road conditions, and not necessarily a manufacturers defect. We noted in our files that, just as you said, the tires were wearing abnormally after 10K miles. It is noted that we recommended an alignment 1x per year to ensure proper alignment and tire wear. We do not have it noted in our system that you performed an alignment at 10K, or 20K miles. At 30K miles, it is noted that your tires are now in need of replacement. It is our responsibility to alert our customers of impending issues, and our customers' choice to act on those issues when they're ready. We appreciate your business, and welcome you in the future.

August 31, 2018

40,000 service The service was thorough and everything on the list was completed. It was helpful to have the list of things at the end of the appointment so I could More

by osbor001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tao (forget last name)
August 30, 2018

New Car! David was outstanding and made the new car selection and process easy and fun. I love my 6th VW - too fun to drive! Thank you! More

by BCamp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hartman
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