Luther Westside Volkswagen

Awesome used car purchase experience I recently purchased a used car from Westside Volkswagen. I originally worked with Michelle Pogue who spent a few afternoons with me while I test dro I recently purchased a used car from Westside Volkswagen. I originally worked with Michelle Pogue who spent a few afternoons with me while I test drove a new car. She was very knowledgeable and very supportive. She was not pushy and when I wasn't sure that the car was for me, she suggested other models that I might be interested in - both new and used. She routinely checked in with me with updates on monthly specials to keep me in the loop. I never felt overwhelmed or pushed - it always felt like she was genuinely trying to help me find a car, not just make a sale. I later worked with Bobby Scala in Used car sales. Bobby Scala spent a lot of time making sure I was completely satisfied with the car I chose. He was able to work with me on every request that I had - from allowing me to take the car for the day to my own trusted mechanic, ensuring all maintenance was up to date (provided service records - even had some routine maintenance that would have had to be completed in the next 5 thousand miles done early so I wouldn't have to pay for it), providing a car fax, and having the car touched up to the point where the only way you could tell this was not a brand new car was by looking at the odometer. The car is perfect - looks absolutely flawless. Bobby kept me informed as the car was out for clean-up and was very patient and accommodating with me when I would request little details to be reworked. I made other service requests to personalize the car to exactly what I wanted and he arranged for all of them to happen quickly and expertly done. I dreaded the process of buying a car - especially for a used car where I would never truly know what the car has been through in its lifetime. I left very confident and satisfied in my purchase thanks to Bobby and Michelle at Westside. I would recommend Westside and Bobby and Michelle to anyone! More

No B.S. After driving my girlfriend’s Volkswagen, I knew I wanted one too. She has only ever purchased vehicles from Westside Volkswagen over her 20 plus year After driving my girlfriend’s Volkswagen, I knew I wanted one too. She has only ever purchased vehicles from Westside Volkswagen over her 20 plus years of driving. That says a lot already as she is one of the smartest people I know. Her last experience at westside was so wonderful that she still talks about it and the salesman, Helton, 6 months later so when it was time to pull the trigger, I went and talked to Helton. She was right (as always) and it was wonderful! More

Thank you! This is the first time I've worked with this dealership. Jeramy Domino and VW Westside staff gave excellent customer service! Thry went above and bey This is the first time I've worked with this dealership. Jeramy Domino and VW Westside staff gave excellent customer service! Thry went above and beyond by offering me a courtesy vehicle while I waited for mine to be shipped Minnesota. A+ Service. Thank you! More

Thank you so much I want to Thank Steve the general manager for everything he has done for me. I would also like everyone who worked on my 2007 Nissan quest. Appreciat I want to Thank Steve the general manager for everything he has done for me. I would also like everyone who worked on my 2007 Nissan quest. Appreciate all the time and effort put in the car. More

I am 76 years old and not great with technology. I received Received so much help in my car selection and orientation to the car I selected. Michelle and her staff made me feel at ease the entire visit. I love Received so much help in my car selection and orientation to the car I selected. Michelle and her staff made me feel at ease the entire visit. I love my new car because of that service. I would recommend them to friends. I’ve had 10 or more VWs over the years. The first was the Bahama Blue 1300 in 1965. I am partial to VW More

Used car buying Carole Jean at Westside and the rest of the Luther Westside staff gave great service and a fair deal on my early lease termination and purchase of new Carole Jean at Westside and the rest of the Luther Westside staff gave great service and a fair deal on my early lease termination and purchase of new used vehicle. More

CPO Greatness! Cleanest, quickest & easiest auto transaction I’ve ever had buying cars. (12 car buying opportunities to date) There were a few items they repaired on Cleanest, quickest & easiest auto transaction I’ve ever had buying cars. (12 car buying opportunities to date) There were a few items they repaired on the car that I had only pointed out, no questions or debating. Helton answered question with great energy and was a pleasure to work with. More

30,000 mile checkup I can’t remember the name of the guy that checked me in and out but he was cool. Very friendly and efficient. Thank you I can’t remember the name of the guy that checked me in and out but he was cool. Very friendly and efficient. Thank you More

GOOD WORK , EXCEPT . . . MAINTENANCE WAS PERFORMED WELL AND ON TIME. THE CARWASH WAS LESS THAN EXEMPLARY. I'D CERTAINLY RECOMMEND WESTSIDE TO OTHER VW ONERS. I CAN'T SPEAK FO MAINTENANCE WAS PERFORMED WELL AND ON TIME. THE CARWASH WAS LESS THAN EXEMPLARY. I'D CERTAINLY RECOMMEND WESTSIDE TO OTHER VW ONERS. I CAN'T SPEAK FOR OWNERS OF OTHER MAKES. More