Luther Westside Volkswagen

Everything was great. I was greeted at the door and everything was wonderful from that moment on. I was allowed to take a test drive without the sales person, which I appreciated. The workings of the c everything was wonderful from that moment on. I was allowed to take a test drive without the sales person, which I appreciated. The workings of the car were explained thoroughly, not to mention nice to have the car washed. No complaints whatsoever. I will recommend this dealership to others. More

My experience started off a little rocky, but Tim came to my resuce and saved the day! I got the car that I wanted at the price I could afford. Tim was very patient and took the time to work with me. He was my resuce and saved the day! I got the car that I wanted at the price I could afford. Tim was very patient and took the time to work with me. He was very helpful and recognized that I needed help-he wasted no time! More

We spent 3 weekends shopping for a new car and visited 5 different dealerships and drove that many cars. If the experience had not been a positive one we would not have returned. In the end, our decision different dealerships and drove that many cars. If the experience had not been a positive one we would not have returned. In the end, our decision was made by the car, the service and the value. More

I am a long-time customer of West Side Volkswagen for both new car sales and service. I appreciate the commitment to customer service since Luther has taken over. As a woman, I appreciate being treated c both new car sales and service. I appreciate the commitment to customer service since Luther has taken over. As a woman, I appreciate being treated courteously and having work done explained to me. Service reps have consistently been helpful and informative when I call with a problem. That has been true with both Braden and Brett in the past year. I also appreciate being recognized when I bring the car in. More

My visit to Westside Volkswagon was an extremely positive one because of the fabulous customer service I received from Jacob Puffer. He took the time to properly diagnose my vehicle's issue, with the kind of one because of the fabulous customer service I received from Jacob Puffer. He took the time to properly diagnose my vehicle's issue, with the kind of care someone who understands the value of a dollar would. Because he was thorough and careful in how my appointment and repairs were handled, he may have saved lots of energy for his own maintenance staff and hundreds of dollars for me, at a time when every penny counts. Thank you Jacob for being there that day and taking such good care of my vehicle and me as a customer. When it's time for bonuses and raises, you deserve a giant one. I will be back to VW for service after a brief untrusting hiatus. VW owes that one to you! More

I've been servicing/buying new/used cars from Westside VW for over 30 years. Last bought used from Tom a year ago; I always go to Tom. He is so much more than my sales guy......he is a 10+ when it comes to for over 30 years. Last bought used from Tom a year ago; I always go to Tom. He is so much more than my sales guy......he is a 10+ when it comes to HELP!!! What do I do now. Sat. noon couldn't get key in column.....Tom arranged for a rental thru dealership before I had a tow arranged...(he gave me the warranty tow # )...he's got my back and ALWAYS accessible. Honest, thorough, great listener. Brett, Toby, and ?John Olson, Reinhart have been great on the service side. I'm senior, live alone, spend a lot of time in my car........I need consistent service and I get it. It is so great to be dealing with the same people over time. In the end it's all about trust and relationships, respect. Oh, I never feel like I get treated differently/badly because I'm a woman/older. More

Wonderful place to buy a vehicle. Michele P. was outstanding and very personable! Would recommend this dealership to my friends and family. Attention to detail and honesty is second to none. We drov outstanding and very personable! Would recommend this dealership to my friends and family. Attention to detail and honesty is second to none. We drove over 60 miles to purchase our vehicle and we would not hesitate to do it again in the future. More

This is the fifth vehicle that I have purchased from this dealership. It is also the second time that I've asked for this salesperson. I find the staff to be quite helpful and willing to help me find just w dealership. It is also the second time that I've asked for this salesperson. I find the staff to be quite helpful and willing to help me find just what I want I appreciate the willingness to search to meet my specific requests. Thank you. More

She was extremely helpful in understanding and implementing all of the options my car has. The purchasing process went very smooth, finance did a wonderful job and my expectations were exceeded fr implementing all of the options my car has. The purchasing process went very smooth, finance did a wonderful job and my expectations were exceeded from all aspects. I would definitely recommend this dealership and Michele Pogue. More

This has been the best experience we have ever had buying a car. They are honest and accomadating. I am looking forward to a long relationship with this dealer. I know their reputation from a friend with a car. They are honest and accomadating. I am looking forward to a long relationship with this dealer. I know their reputation from a friend with a long relationship with them. There is nothing more to say!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More