Luther Westside Volkswagen - Service Center

70,000 mile service Prompt service even though the weather made me very late for my appointment. Work completed faster than promised. Special concerns happily addressed m Prompt service even though the weather made me very late for my appointment. Work completed faster than promised. Special concerns happily addressed my staff. 25 More

Needed a boot repair, new battery and headlight replaced I always feel they do a great job communicating with me on what needs to be fixed or replaced. I have used Westside for all repairs. I always feel they do a great job communicating with me on what needs to be fixed or replaced. I have used Westside for all repairs. More

Simply great service Brought in VW wagon for a few issues. All were diagnosed and repaired correctly. From start to end, the process of checking in the wagon, having th Brought in VW wagon for a few issues. All were diagnosed and repaired correctly. From start to end, the process of checking in the wagon, having the issues diagnosed, and work scheduled and completed was completely smooth. Central to the experience was Tao Thao, service technician. His regular, clear, and accurate feedback and information made the entire experience easy and informative. I'll definitely be back again because of how well everything was handled. More

Amazing service! So greatful! Derek and his techs were so helpful! I had a problem with my alignment and they were so dedicated and helpful and managed to fix it, so that I could a Derek and his techs were so helpful! I had a problem with my alignment and they were so dedicated and helpful and managed to fix it, so that I could avoid heavy repairs to my suspension. More

Replaced mechatronic under warranty Although my vehicle has less than 20,000 miles I learned from Dan Vick, my service advisor, that a new mechatronic needed to be installed. Initially t Although my vehicle has less than 20,000 miles I learned from Dan Vick, my service advisor, that a new mechatronic needed to be installed. Initially the part wasn't available but after approximatley a week Dan informed me it was in and we scheduled an appointment. I was set up with a loaner and 2 days later I was driving my car again. There was no charge for anything and Dan was very pleasant and helpful. More

Great, as always! I called with several issues my son’s car was having. They got me squeezed in right away even though they were clearly very busy. Car’s all better, so I called with several issues my son’s car was having. They got me squeezed in right away even though they were clearly very busy. Car’s all better, son’s safe, mom’s happy. You guys are awesome! More

Great experience I had great service again this time at Luther Westside. They were efficient, friendly, and thorough. I was pleased in every way and would recommend th I had great service again this time at Luther Westside. They were efficient, friendly, and thorough. I was pleased in every way and would recommend them to others. More

Service compensates for product defect Service team made up for an apparently flawed part that has now failed me twice. Not looking forward to the next failure, but trust the service team w Service team made up for an apparently flawed part that has now failed me twice. Not looking forward to the next failure, but trust the service team will do the right thing. More

service and repair Dillion was absolutely wonderful to work with. He explained what was going on with my car, very detailed. He never pressured me. He suggested what Dillion was absolutely wonderful to work with. He explained what was going on with my car, very detailed. He never pressured me. He suggested what I should have done now, and what can wait. I never felt he was trying to deceive me or beat me out of my money as before with others. I am very confused about my tires. I take my personal safety very serious. I would hope Volkswagen takes our safety serious as well. More