Luther Westside Volkswagen - Service Center

Service center We have always had very good service at Westside. Service and sales centers have always been professional. The car comes out clean and serviced to our We have always had very good service at Westside. Service and sales centers have always been professional. The car comes out clean and serviced to our expectations. More

NEW TIRE ALWAYS GREAT SERVICE AND CRAIG GAGE WAS VERY HELPFUL. I'VE BEEN USING WEST SIDE VW FOR ALL MY SERVICE NEEDS FOR YEARS. GREAT PEOPLE! ALWAYS GREAT SERVICE AND CRAIG GAGE WAS VERY HELPFUL. I'VE BEEN USING WEST SIDE VW FOR ALL MY SERVICE NEEDS FOR YEARS. GREAT PEOPLE! More

Friendly staff and straightforward information The folks in service were all pleasant to interact with, from the smallest thing to going over the status of my vehicle and what services were needed The folks in service were all pleasant to interact with, from the smallest thing to going over the status of my vehicle and what services were needed and/or recommended. Clean, friendly atmosphere. They were the wonderful balance of knowing they were there for me, but never intrusive. Thanks! More

Excellent Great service guys were great thought I needed an oil change and they informed me I didn't need one instead of doing it anyway reset some of my settin Great service guys were great thought I needed an oil change and they informed me I didn't need one instead of doing it anyway reset some of my settings for me gave me a car wash I had tea and snacks in the guest lounge and was on my way fast service professional service definitely would come back definitely would recommend this place thanks again guys More

People nice / 50.00 for a spark plug wire under warranty Folks are nice. Still had to pay 50.00 for a Spark plug wire, when under warranty. Plus wouldnt break pack in stock and had to pay for rental (Nationa Folks are nice. Still had to pay 50.00 for a Spark plug wire, when under warranty. Plus wouldnt break pack in stock and had to pay for rental (National) an extra day when a single plug wire could be delivered. Glad I did not pay for extended warranty, More

Thank you. I was pleasantly satisfied with my initial service phone contact. The customer service person listened to my concerns and was able to advocate for me I was pleasantly satisfied with my initial service phone contact. The customer service person listened to my concerns and was able to advocate for me to get my car into a service rep ASAP to follow up with me on the needed repairs. I was given a frank timeline by the Service Rep to consider about getting the work done and driving my car safely. I have been to this VW dealership several times and have always been satisfied with the friendly, timely and quality service. More

Paint Quick, courteous, attentive service. Had a problem with the computer system when I was there and they still managed to deal with customers in a reaso Quick, courteous, attentive service. Had a problem with the computer system when I was there and they still managed to deal with customers in a reasonable time. More

Brakes: safely on the road right on time for a snow storm! I text chatted with a service agent on Tuesday about the awful noise coming from my rear brakes. They were able to squeeze me in first thing Wednesday I text chatted with a service agent on Tuesday about the awful noise coming from my rear brakes. They were able to squeeze me in first thing Wednesday morning. I assumed the price they would come back with for a brake job would be astronomical. After getting a quote, I called a few other places I know to be affordable and it was the same price. Westside VW was able to do my brakes that same morning, while they shuttled me to and from the gym, and it came out cheaper than I was quoted. Beyond that, the customer service from every employee was top quality. Thank you! More

20K Inspection/Oil change I made an appointment with Dillion. He met me as I drove in. He asked a few questions and I had him replace the front wiper blades. The car was dow I made an appointment with Dillion. He met me as I drove in. He asked a few questions and I had him replace the front wiper blades. The car was down with in a hour and it was sparkling clean. Thanks Dillon and your service team. "NICE WORK". Allen Wehr More

Heater core problem Was done quickly and professionally my wife was impressed with the cleanliness of the shop.We liked the way we were treated as valued customers Was done quickly and professionally my wife was impressed with the cleanliness of the shop.We liked the way we were treated as valued customers More