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Luther Westside Volkswagen - Service Center
St. Louis Park, MN
1,609 Reviews
1,609 Reviews of Luther Westside Volkswagen - Service Center
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November 18, 2018
Flat tire I had a flat tire, turned out to be a bad seal. They re-sealed it and now it’s perfect. Very fast and efficient. Awesome experience! I had a flat tire, turned out to be a bad seal. They re-sealed it and now it’s perfect. Very fast and efficient. Awesome experience! More
by MAURA.BROUCEK0
Verified CustomerEmployees Worked With
November 17, 2018
Fast and good work Took my car for service very fast ,I don’t need was wait,Service took about one hour I was happy,my car was washed too. Very friendly,professional,he Took my car for service very fast ,I don’t need was wait,Service took about one hour I was happy,my car was washed too. Very friendly,professional,helpful I would recommend to all my friends. More
by ZITA3FLU
Employees Worked With
November 17, 2018
Quick and easy I scheduled my appt. online two days before and all you do is drop it off. When you pick it up its had a fresh car wash and valet service to give your I scheduled my appt. online two days before and all you do is drop it off. When you pick it up its had a fresh car wash and valet service to give your car back. More
by stutz031
Employees Worked With
Derek
November 16, 2018
Good service They were quick and easy to talk to. The atmosphere was very warm and friendly and they were able to answer any questions that I had. They were quick and easy to talk to. The atmosphere was very warm and friendly and they were able to answer any questions that I had. More
by emily.flack28
Employees Worked With
Derek
November 16, 2018
Professional and friendly Service Consultant Craig Gage correctly diagnosed car problems. Service Consultant Linda (sorry, lost her last name) was very dedicated in fixing my Service Consultant Craig Gage correctly diagnosed car problems. Service Consultant Linda (sorry, lost her last name) was very dedicated in fixing my car and even gave me ride home when it became clear that repair can not be finished in one evening. Car was ready as she promised. More
by Ilya Roytelman
Employees Worked With
Craig Gage, Linda ?
November 15, 2018
Lost confidence I had an 8am appointment for an oil change. Rick was very friendly in greeting me, and as I was checking in, I also agreed to a tire rotation. I said I had an 8am appointment for an oil change. Rick was very friendly in greeting me, and as I was checking in, I also agreed to a tire rotation. I said I would be waiting at the dealership and verified the work should take about an hour to an hour and 15 min. Rick said we’ll easily have you out by 930. At 935 I walked up to the payment desk and she said she would check on the status. Moments later she returned with the paperwork and said it’s all done. An hour and 35 minutes for an oil change? Come on you guys. This coupled with a a few perviously bad head-scratching experiences which management should have on file in our records. We’ve spent thousands of dollars with this shop and purchased three vehicles. As nice as the staff is, I don’t think we’re coming back. More
by MICHAEL.LISTIAK
Employees Worked With
November 15, 2018
Professional, helpful Always been a great dealership with great service and awesome customer service. Love that they shuttle me to work. I receive prompt once I pull in Always been a great dealership with great service and awesome customer service. Love that they shuttle me to work. I receive prompt once I pull in More
by pattyh0
Employees Worked With
November 15, 2018
quick, efficient and professional very organized and completed in a timely manner,. Everything was thoroughly explained before service, and after service. Dan was very professional and very organized and completed in a timely manner,. Everything was thoroughly explained before service, and after service. Dan was very professional and courteous. I will gladly be back. More
by WETWHEELS1
Employees Worked With
Dan Vick
November 14, 2018
It was okay I previously had my car serviced at the VW dealership in Bursnville. This was my first experience at this dealership. I waited around in the service a I previously had my car serviced at the VW dealership in Bursnville. This was my first experience at this dealership. I waited around in the service area for about 5 minutes without acknowledgment and same on the Sales floor. I am a younger female, who needs a bit more explaining on the maintenance needs for my car. Burnsville did a great job with this and knew me well, Westside was impatient and made me feel as though they did not have time for 'my dumb questions'. I do not want to go back. They also missed my tail light being out. More
by chandlos
Employees Worked With
Not sure
November 14, 2018
Overall good experience I had a good experience with the service and getting my car in. Snafu with the shuttle home, but overall, good experience. Dillon was helpful. I had a good experience with the service and getting my car in. Snafu with the shuttle home, but overall, good experience. Dillon was helpful. More
by plennander
Employees Worked With
Dillon Case
