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Luther Westside Volkswagen - Service Center

St. Louis Park, MN

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1,609 Reviews

1,609 Reviews of Luther Westside Volkswagen - Service Center

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September 21, 2018

Amazing I dropped my car off at 630 and it done in a few short hours. The whole experience was fantastic. When I came to pick my car up it was just two quick More

by ELITE22BRIAN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
September 20, 2018

Battery replacement I highly recommend this dealership! Every visit I have is above and beyond. My last visit, which was this week, was due to me being stranded from a de More

by sfs74sfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Grissom
September 20, 2018

Flawless All of my experiences with Luther Westside VW have been excellent, from the communication to the work performed. I actively recommend Westside to frie More

by ASLADENW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 20, 2018

Bulb replacement I have always received the same excellent level of attention here. Whether it is a full service appointment or just a car wash, I am treated the same More

by CMFISHER54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon (in the service dept.)
September 19, 2018

Great, fast service Always quick and thorough. Very friendly staff in the service department. Always knowledgeable and helpful. I will definitely be going back there for More

by LAREVAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carole Jean Anderson
September 19, 2018

Competent work I'm going to this dealership for two years now. Almost every time I get an appointment that fits my schedule. staff is friendly and the work is done i More

by mljk27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Broucek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Pogue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Larch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hartman, Brendan Chamberlin, Juri Loginov
September 18, 2018

It's always been good. I have found that the staff cares about my time and truly wants to finish any service on time. Granted, I've only been getting regular service done bu More

by TJP.MN61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Probably forgot some...... sorry, Gervona Lynn (Jackson), Helton Cerqueira, Brendan Chamberlin
September 18, 2018

Great customer service. On time. Great customer service. My time is very limited so when my appointment was on time and the warranty work was completed on time I was very pleased. More

by SHANNON71169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer service check in person
September 18, 2018

TLC to Keep y Beetle Forever! My 2004 Beetle, "Allegra," received a new gas cap, a rear light lens, new windshield wipers, an oil change, and a thorough checkup yesterday. I bough More

by katearts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gervona Lynn (Jackson)
September 15, 2018

Delay I was told I would only have to wait 45 minutes for my service. After waiting for one hour, i went to the counter to check on the progress. They said More

by CARLYN.SHANLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Vick
Sep 17, 2018 -

Luther Westside Volkswagen responded

Thank you for taking the time to review your service visit with us. We apologize that your visit with us took longer than promised. We have made adjustments to be more diligent in updating our service guests when unforeseen circumstances arise. We thank you for your business, and look forward to helping you again in the future!

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