Luther Westside Volkswagen - Service Center
St. Louis Park, MN

1,609 Reviews of Luther Westside Volkswagen - Service Center
Amazing I dropped my car off at 630 and it done in a few short hours. The whole experience was fantastic. When I came to pick my car up it was just two quick I dropped my car off at 630 and it done in a few short hours. The whole experience was fantastic. When I came to pick my car up it was just two quick signatures and I was driving home. More
Battery replacement I highly recommend this dealership! Every visit I have is above and beyond. My last visit, which was this week, was due to me being stranded from a de I highly recommend this dealership! Every visit I have is above and beyond. My last visit, which was this week, was due to me being stranded from a dead battery. A friend came to jump me and I looked at the clock and had 20 mind until the dealership service closed. I took a chase and pulled in at 10 to close and Lynn said no problem! I can get this fixed for you. She contacted a serviceman and he said absolutely I can do this. They both stayed late to see that I was taken care of. They truly are amazing! More
Flawless All of my experiences with Luther Westside VW have been excellent, from the communication to the work performed. I actively recommend Westside to frie All of my experiences with Luther Westside VW have been excellent, from the communication to the work performed. I actively recommend Westside to friends and family. More
Bulb replacement I have always received the same excellent level of attention here. Whether it is a full service appointment or just a car wash, I am treated the same I have always received the same excellent level of attention here. Whether it is a full service appointment or just a car wash, I am treated the same. Dillon was great. He explained everything to me clearly, before and after the service was done. The tasks were done in less time than expected, therefore I did not have to wait even as long as anticipated. Thank you. More
Great, fast service Always quick and thorough. Very friendly staff in the service department. Always knowledgeable and helpful. I will definitely be going back there for Always quick and thorough. Very friendly staff in the service department. Always knowledgeable and helpful. I will definitely be going back there for anything I need. More
Competent work I'm going to this dealership for two years now. Almost every time I get an appointment that fits my schedule. staff is friendly and the work is done i I'm going to this dealership for two years now. Almost every time I get an appointment that fits my schedule. staff is friendly and the work is done in the promised time. The waiting area is nice. sometimes the TV is too loud to work on private things. But this is an individual thing. More
It's always been good. I have found that the staff cares about my time and truly wants to finish any service on time. Granted, I've only been getting regular service done bu I have found that the staff cares about my time and truly wants to finish any service on time. Granted, I've only been getting regular service done but it all starts with the simple stuff. Kudos to the entire westside team. More
Great customer service. On time. Great customer service. My time is very limited so when my appointment was on time and the warranty work was completed on time I was very pleased. Great customer service. My time is very limited so when my appointment was on time and the warranty work was completed on time I was very pleased. More
TLC to Keep y Beetle Forever! My 2004 Beetle, "Allegra," received a new gas cap, a rear light lens, new windshield wipers, an oil change, and a thorough checkup yesterday. I bough My 2004 Beetle, "Allegra," received a new gas cap, a rear light lens, new windshield wipers, an oil change, and a thorough checkup yesterday. I bought Allegra from Westside and I have taken her there for every one of her services. I want to keep her going forever! The facility is spotless, and service personnel are super efficient and friendly, I get a print-out of the work performed, and the costs seems most reasonable, so I will always take my sweet Allegra to Westside Volkswagen! More
Delay I was told I would only have to wait 45 minutes for my service. After waiting for one hour, i went to the counter to check on the progress. They said I was told I would only have to wait 45 minutes for my service. After waiting for one hour, i went to the counter to check on the progress. They said there was a software error and it was not done yet and worked for 30 more minutes. I was late for work because of the delay. I wish they would have come and found me in the waiting room and told me it would take longer than expected. I’m grateful for the Uber rides to and from work. More