Lynch Buick GMC of West Bend

Lynch in West Bend, WI needs a lesson in customer service-they are liable for breaking something on my truck while repairing another part. They are not covering it claiming “it was documented” brok service-they are liable for breaking something on my truck while repairing another part. They are not covering it claiming “it was documented” broken prior to well now I’m “documenting” your maybe $100 dispute will hopefully cost you thousands if not more in lost customers! More

I never thought I would ever be leaving a positive review for a “car dealership” in entire my life; especially with all of the bad experiences I have recently had with other dealerships (I honestly thought t for a “car dealership” in entire my life; especially with all of the bad experiences I have recently had with other dealerships (I honestly thought the days of the “honest salesman” were long gone). But I mistaken. The ENTIRE team at Lynch Buick GMC there in West Bend WI made my new vehicle buying experience one that I can honestly say was not only memorable, but one I will never forget. From Becky who was my initial exposure and liaison to the dealership and who led me through this entire buying process, to Alex, the most amazing salesman I have ever had the pleasure of working with, to then his boss Tom who went WAY above and beyond for me in every way imaginable, to then Patti (who happens to be the most amazing financing genius there ever was), and then to the amazing young man, Colin, who drove an hour (each way) to come pick me up from the airport and then drive me all the way back to the dealership. And really to the entire crew who went SO far out of their way to make sure that I was taken care of and made to feel like “I” was special and that my sale was just as important to me as it was to them. Highly Recommend would be an understatement. Thank you all so much!! More

Great experience at Lynch in West Bend! Eric helped me out a lot and made me feel like I was his only customer! Attention to detail in the closing of the deal and full service. I drove out Eric helped me out a lot and made me feel like I was his only customer! Attention to detail in the closing of the deal and full service. I drove out a very happy customer! More

Purchased a used vehicle from Andrew Witte in May 2022 from out of state. Flew to Milwaukee to pick it up and was met by a representative at the airport and taken to the dealership, about 45 minutes away. from out of state. Flew to Milwaukee to pick it up and was met by a representative at the airport and taken to the dealership, about 45 minutes away. As we pulled up, I saw the car front and center in the lot with a large sign in the windshield congratulating me. Made me feel very special. Taking the car for a test drive revealed that the AC was inoperable. Andrew had the service department take a look while we filled out the paperwork, but they were not able to resolve it. He wrote a contract(?) saying that the dealership would pay for the repairs wherever I took the car to when I got back home. Andrew and the dealership followed through and I'm happy to say that I have AC now. This was one of the best experiences I've had purchasing a car. Andrew made the process of buying out of state as easy as if I were living in town. Thank you Andrew and Lynch Buick GMC of West Bend! More

they were very friendly and easy to work with. got back to me very quick and made everything super easy. got back to me very quick and made everything super easy. More

Worked with Chad Braeger who was amazing! Made sure our deal happened and was sure all my needs and wants were achieved. Would recommend him to anyone looking for a car. Made sure our deal happened and was sure all my needs and wants were achieved. Would recommend him to anyone looking for a car. More

They had the particular truck that I was looking for went and took it for a test drive a couple months ago. Was still available and I was still interested. Felt it was a good deal. I ended up buying it. So f and took it for a test drive a couple months ago. Was still available and I was still interested. Felt it was a good deal. I ended up buying it. So far happy with the truck and buying experience. More

Awesome experience thanks to Chad Breager. Would definitely recommend to anyone in the market today Would definitely recommend to anyone in the market today More

Friendly staff from sales, service dep, and finance. They got me in and out with a brand new car in half a day. No weird bargaining They got me in and out with a brand new car in half a day. No weird bargaining More