Lynch Toyota

Friendly, Polite and Professional My familily has gone to Lynch Toyota in Vernon/Manchester Connecticut for several vehicles over the years. I recently went in to get pricing on the n My familily has gone to Lynch Toyota in Vernon/Manchester Connecticut for several vehicles over the years. I recently went in to get pricing on the new 2016 Toyota Tacoma. The first salesperson I talked to was slightly confused on what I wanted (I wasn't surprised considering that the truck hasn't even been shipped to dealers yet). However it was quickly sorted out, and I was directed to their Internet Sales manager who looked up my previous emails and found another salesperson, Bill Emma, who was very friendly, and went out of his way to make sure the price I was given was for the exact truck I wanted. Other than the hiccup when I first walked in, it was an overall pleasant experience, and I would not hesitate to go back when I finally do decide to purchase the truck. More

We were impressed, and would buy here again! We had done our homework, and were in the market for a 'new-used' car, specifically a 2013 Camry. Mike Davis made the experience a pleasure - a word I We had done our homework, and were in the market for a 'new-used' car, specifically a 2013 Camry. Mike Davis made the experience a pleasure - a word I have never used in connection with car-buying! He shared practical information along with the selling points of the car; he was extremely professional, patient and helpful, as well as engaging and agreeable to work with. Thank you, Mike, as well as Jason Knapp, the Finance Manager, for making our purchase as easy and comfortable as it was! I would recommend these men and Lynch Toyota to anyone looking for a vehicle. More

Excellent saleswomen ! We never thought of buying a his and her car at same time but she did her magic and made both of our wishes come true..... Thanks again We never thought of buying a his and her car at same time but she did her magic and made both of our wishes come true..... Thanks again More

A exceptional car buying experience We wanted to replace our 2004 Prius with a 2015 Prius Four. Right from the start, our experience at Lynch Toyota was a pleasure. Gary Adams was the k We wanted to replace our 2004 Prius with a 2015 Prius Four. Right from the start, our experience at Lynch Toyota was a pleasure. Gary Adams was the key to this. He had the answers to all of our questions, provided excellent advice and made us comfortable every step of the way. We were pleased with deal and appreciated the entire team at Lynch, especially finance manager Juliette Olsen. The vehicle was delivered in pristine condition and has performed exactly as expected. More

Dealing w/Lynch has been wonderful from the initial purchase from the time we've purchased the 2010 Prius we've had wonderful service and follow-up from the Lynch staff. Gene Stack was our wonderful salesperson from the time we've purchased the 2010 Prius we've had wonderful service and follow-up from the Lynch staff. Gene Stack was our wonderful salesperson and we've had a host of different service reps (all have been great) - I think I've dealt the most w/Jason Dollak who takes the time to explain all the work and the prices and the recommendations. Great customer service. Looking forward to continually dealing w/Lynch and have always highly recommended Lynch. More

I am disappointed! I put down a $1000 deposit for a great vehicle unfortunately I was not approved for credit. After a few days I received credit for $800 but was owed I put down a $1000 deposit for a great vehicle unfortunately I was not approved for credit. After a few days I received credit for $800 but was owed $200. After several calls to this dealership I was finally told I can pick up my final payment to find out when I got there it wasn't available! What a waste of time! Then after I get insulted by the sales person because they have been holding my money for 5 days! What a lack of customer service! I won't be going back there again!!! More

Honest dealership with prompt and friendly service I am an attorney who primarily handles auto dealer fraud cases. So, I have a pretty good idea of which dealerships are problematic and which adhere to I am an attorney who primarily handles auto dealer fraud cases. So, I have a pretty good idea of which dealerships are problematic and which adhere to higher ethical standards. So, when I decided that I wanted a Camry Hybrid to be purchased via the USAA Car Buying Service, I selected Lynch for its reputation and proximity, even though its price was slightly higher than other participating dealerships. We scheduled an appointment to look at the cars and were told to ask to speak with Barbara Whyte. She was ready and available for us at the designated time (a Saturday afternoon during a busy month - so that's impressive). She was knowledgable and accommodating - even letting us do an extended test drive so that I could check out the dynamic cruise control in action. They had to special order a vehicle that had the options that I wanted, and they were able to get it delivered even more quickly than estimated. Barbara kept us well informed the entire time. We did not finance the car via the dealership, so there wasn't much need to for us to work with their finance guy. Still, finance manager Jason Knapp insisted on making a pitch to sell us an extended service contract. I happen to know quite a bit about these products and their value, and I demurred. He persisted, but it was not anything that I would consider to be a high-pressure situation. And, he did not try to sell any of the more questionable "add on's" that are commonplace at less reputable shops. When the car arrived, they managed to turn us around and get us on the road in a couple of hours. Most of that time was spent with perhaps the most thorough orientation of the car's features that I have seen. The finance manager who delivered the car, Julie Olsen, was quick, pleasant, and professional. Only a few minor quibbles. Tires were not inflated to the proper level, and one tire was a couple pounds PSI below the others, and the service department was cleared out. The inflation level was not seriously low, however (the indicator light was not on), but a tire underflated by 3 PSI can make a difference in mileage - obviously a big concern for someone buying a hybrid. Also, some of the functioning of the electronic key has to be set by the dealership, so I'll have to go back if I want to be able to automatically open the window and moonroof with the key. That's an odd design characteristic and not the dealer's fault. But, I had to learn that function via the manual - it seems the dealer could cover that. But, as indicated at the top of this paragraph, I consider this minor. I would not hesitate to recommend Lynch Toyota and would go there again. More

Purchased a 2015 Camry. We just purchased a 2015 Camry. We have purchased all of our Toyota automobiles from Lynch - total of seven since the 80s. We have had very good exp We just purchased a 2015 Camry. We have purchased all of our Toyota automobiles from Lynch - total of seven since the 80s. We have had very good experiences with both the sales department and the repair and parts department. - More

Just finished dealing with the frame replacement on my 2006 While I wish the entire process hadn't taken 4 months, I do understand why, and realize that it's no fault of the dealership. Everyone from the ini While I wish the entire process hadn't taken 4 months, I do understand why, and realize that it's no fault of the dealership. Everyone from the initial inspection through the final call-back was pleasant to work with. My Tacoma is now back home where it belongs and hopefully will provide another 9 years of faithful service. My thanks to everyone! More