My wife and I leased our first vehicle from Lynch last week and are extremely pleased with the staff and the process. Our salesperson, Bill Emma, is very knowledgeable, patiently explained all the features of our Highlander XLE, and had a low-key, no pressure approach. Bill and his staff were also able to quickly locate the vehicle of our choice in the color and with the features we wanted. Jason Knapp, the finance manager, walked us through the paperwork very efficiently and answered all of our many questions. Finally, Eduardo Soares, the delivery manager, spent an hour with us in the vehicle, walking us through all the features, and again, patiently answering our many questions. Several years ago we purchased two Camrys from Lynch Toyota and the staff back then was professional, patient, and service-oriented to the customer. They still are very much on their "A" game, and we would recommend them to anyone interested in buying or leasing a Toyota vehicle! Rick from Hebron, CT.