Lynch Toyota

Just about everything bad you could think of from a car dealer. My family had previously done business with Lynch for almost 30 years, so I gave them the benefit of the doubt. Nice enough at the outset, bu dealer. My family had previously done business with Lynch for almost 30 years, so I gave them the benefit of the doubt. Nice enough at the outset, but once they have the sale (and your $$) all bets are off. The General Manager, Terry Schurr, admitted as much in an email stating that I was correct in my observation that once they have the money, they don't seem to care for the customer at all. Michael Lynch Jr has not and will not respond to any of my requests. I had spent the better part of three years trying to get them to change the [offensive] spelling of my last name on their mailings, which they finally did after three years. No support after my "Certified Pre-Owned" Toyota Highlander Hybrid failed due to a recall issue they did not take care of and no response at all when the motor fell apart at only 93,980 miles. Toyota's customer care was of little help (they did nothing for me at all) but at least they had the courtesy to RESPOND. This dealership should be avoided at all costs, unless you like throwing money away. It's really a shame as we have done business with the Lynch family for many, many years. Michael Lynch Jr has brought a very large, very black stain to the Lynch name. Even with my recent experience I would have done business with them regardless of my feelings toward the Toyota brand if they had treated me like anything more than a sale. Ignored, disrespected and disregarded once the sale is final, Negative ratings are not possible, they don't even deserve the one star rating. More

I came in to test drive the highlander. Matt was very informative, took me through the car, on test drive and provided the most up to date info on this car. He was easy to talk with and worked within my informative, took me through the car, on test drive and provided the most up to date info on this car. He was easy to talk with and worked within my time frame. He also asked me to come back in when I was ready to talk numbers, that he wanted the opportunity to sell me this car. It was actually a very refreshing experience. Everyone at lynch has been awesome!! More

After visiting several dealerships in search of a new vehicle and having to deal with the usual sales pitch, it was a nice change to work with people that are straight forward and actually listen to the vehicle and having to deal with the usual sales pitch, it was a nice change to work with people that are straight forward and actually listen to the needs of a customer. I would highly recommend this dealership and it's staff and will certainly refer friends and family! More

This dealer tried to offer me $300 for my trade in and then went up to $500 and told me "I would be doing them a favor by not trading it in." I did them that favor and also bout a Honda at Manchester Hon then went up to $500 and told me "I would be doing them a favor by not trading it in." I did them that favor and also bout a Honda at Manchester Honda where I was offered $1700 for my trade in. Do not bother going to this dealer. They are disrespectful and there pricing was not competitive. More

This was a wonderful experience purchasing my first new car the Camry SE Sport. Low pressure and honest wonderful all around. I would highly recommend them friends and family! car the Camry SE Sport. Low pressure and honest wonderful all around. I would highly recommend them friends and family! More

Sean was wonderful to work with! Made the whole process quick and efficient. Loved that we could text and not have to play phone tag. Sean was very knowledgeable and made the orientation section very tho quick and efficient. Loved that we could text and not have to play phone tag. Sean was very knowledgeable and made the orientation section very thorough, so I could drive it off the lot confident that I could work all the features quickly. I had mentioned to him that as a woman purchaser, I was treated as a qualified purchaser, and did not have to have my husband be involved in the process or have interactions directed at him. It makes all the difference in the rep and dealership I choose. My best experience yet in the 4 vehicles I have purchased from you. The financial services part was also smooth, respectful and very efficient. Love the vehicle and features and I liked that I did not have to haggle and you gave me a fair price the first time. Thank You! More

Our purchase of a Toyota certified 2012 Camry XLE at Lynch Toyota was one of the easiest large purchases that we have made in quite some time. The salesman, Glenn Jordan, listened well to what we thoug Lynch Toyota was one of the easiest large purchases that we have made in quite some time. The salesman, Glenn Jordan, listened well to what we thought we wanted and he patiently and kindly spent 3.5 hours walking us through various vehicles because we had not bought a car in 26 years. Really, 26 years. The old Volvos had really lasted and Glenn knew from his decades of car dealing experience that we would not be pleased with less quality than we were accustomed to. Contrary to the typical 'used car salesman' stories that frequent our culture, this whole experience was civil, kind and fair. We feel that Lynch Toyota afforded us a market-fair deal and checking various car pricing websites like KBB and edmunds.com, proved that we did indeed receive a fair deal. The department manager, Dean Acquaviva, walked all around the car with me before we signed an agreement and told me what the car would go through before delivery; what I could expect and what I couldn't. All quite fair and honest. Thus far, there has been an attention to detail in customer satisfaction that we were not expecting, but are pleased to receive. The salesman, Glenn, called 48 hours after the delivery to make sure everything was all right and when I mentioned that we wanted a few accessories, he said he'd order them. The next morning the service department called to schedule the accessory installation. There was no high pressure, no urgency in the sale of this car. The finance fellow, Gerry Nellis, was very straight forward and again, no high-pressure on extended warranties - just explanations. It was all very civil and kind. That's the best way I can say it. When you're spending tens of thousands of dollars, nobody needs grief. Lynch Toyota made this sale hassle-free, and we are delighted. Yes, I definitely recommend these gentlemen and the dealership. More

I sent an email to Tim Ryan asking how it would work to trade in a vehicle that was not owned by me yet. He not only explained it to me in terms that I could understand it, he provided me with important t trade in a vehicle that was not owned by me yet. He not only explained it to me in terms that I could understand it, he provided me with important tools to help me make an informed decision. I had a 2012 Jeep Liberty that I LOVED but the gas mileage was killing me! He sent me the gov comparison link and told me he had 3 vehicles that he felt would be the best way for me to go IF I decided to take action. This all began last wed and my husband and I came down and test drove the Corolla and we took delivery on sat morning! (we could have had it done and driven it home Thursday night but because of our work schedules it was too late to get a payoff figure for the jeep). I can't say enough good about the EXEMPLARY customer service that we received from everyone involved and how everyone was so friendly. All three of the people that we interacted with expressed how PROUD they are to work with Lynch and how they are looking forward to taking care of any needs we may have in the future. In short, the survey radio buttons need to have a way to rate them higher because "Great" is NOT a good enough descriptive word! Sincerely, Victoria (Tory) MacDonald More

Everyone we deealt with was stellar and exceptionally professional. It was the easiest experience buying a car that I have ever had in over 30 years of buying new cars! professional. It was the easiest experience buying a car that I have ever had in over 30 years of buying new cars! More

friendly and helpful staff, good trade in value, informative and knowledgeable about the vehicles. Made the whole trade in process easy as well as the financial paperwork for the loan informative and knowledgeable about the vehicles. Made the whole trade in process easy as well as the financial paperwork for the loan More