
Lynch Toyota
Manchester, CT
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My 09 Acura broke down right outside the dealership, lost power steering and all the lights came on. Drove right in before the vehicle died right when I parked it! Technician diagnosed as an alternator failu power steering and all the lights came on. Drove right in before the vehicle died right when I parked it! Technician diagnosed as an alternator failure right on the spot and replaced it within the day after ordering the part. I am back on the road again for some time now with no issues. Glad I came in and would definitely visit again. More
Pros: One of the only dealers that charges MSRP and no hidden fees. I did close at a timely manner once the vehicle arrived, but with some caveats. Cons: Was not able to use my own financing for the pu hidden fees. I did close at a timely manner once the vehicle arrived, but with some caveats. Cons: Was not able to use my own financing for the purchase without manager override? High pressure to use dealer financing - holding the vehicle for up to two weeks if using separate financing for the check to clear? I missed out on 3.5% rate lock and stuck with 5% until having to refinance out. More
Impressive interaction with offering multiple choices with understanding the requirement. Very good in communication to convince with building the confidence with understanding the requirement. Very good in communication to convince with building the confidence More
We recently bought a new Sienna. Our sales rep Chad was polite, patient and forthcoming with us. There was no "dealer premium" or other surprise fees added to the final sales amount Our sales rep Chad was polite, patient and forthcoming with us. There was no "dealer premium" or other surprise fees added to the final sales amount that other dealerships try to tack on. The whole experience was surprisingly stress free. The only negative was that we had to wait 4 months for delivery, however that is due to market conditions and not the dealership's fault. More
I bought a 2021 toyota tacoma at lynch toyota. After a scheduled oil change, I noticed a few days later that they forgot to put the oil fill cap back on the engine and it was lost. Apparently this After a scheduled oil change, I noticed a few days later that they forgot to put the oil fill cap back on the engine and it was lost. Apparently this was my fault and they would never have done such a thing. Even worse after this incident I took it to another place for an oil change. The mechanic told me that they didnt even change the oil filter since I had bought the truck. The original oil filter had been left on there for 28000 miles that i was having the vehicle serviced there. He could hardly turn the threads to get it off the truck. Now i wonder if they even changed my oil the whole time my truck was serviced there. Quite pathetic More
My experience with this dealership has only been positive from the sales representatives to the vservice department. I highly recommend this dealership to my family and friends. from the sales representatives to the vservice department. I highly recommend this dealership to my family and friends. More
Tell me how it is acceptable for a dealership to say you are not allowed to pursue or even test drive the vehicle you have been searching for because I live in a neighboring state? They are reserving their are not allowed to pursue or even test drive the vehicle you have been searching for because I live in a neighboring state? They are reserving their inventory for CT residents only. Never in my life have I heard of something like this! Does CT use a different currency than the rest of the USA these days? It is a shame too, since I am having trouble finding the exact trim and color I want. More
I dealt with Matt in the body shop. He made the arrangements with the rental car so easy that it was a pleasure having body work. The body shop did an incredible job. I will return for He made the arrangements with the rental car so easy that it was a pleasure having body work. The body shop did an incredible job. I will return for service if I ever need body work. He worked on my Prius Prime which requires another level of expertise. More
I contacted them because it appeared that they had the car that I wanted but all the cars listed were already sold. I guess I will just order a new one. car that I wanted but all the cars listed were already sold. I guess I will just order a new one. More