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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,968 Reviews

1,968 Reviews of Lynn Layton Chevrolet - Service Center

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February 28, 2024

Took in for oil change and tire rotation. After tire rotation a message and low tire light cane on. Not happy. More

by BRANDyFSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Lynn Layton Chevrolet responded

We are very sorry to hear that you feel your needs were not met during your recent visit with us. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact us if you'd like to discuss this further. Sincerely, The Lynn Layton Chevrolet Team

February 27, 2024

Service was excellent, even though the department was busy. Friendly staff and good communication was my experience. More

by jebbachuss
Recommend Dealer
Yes
Employees Worked With
Mike
February 27, 2024

Very timely and very professional Very timely service and very professional staff! Thank you to Everyone! More

by SHERLEYLKLOVE
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Feb 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Sherley. Sincerely, The Lynn Layton Chevrolet Team

February 27, 2024

Matt always does great work. I trust him 100% with anything involving my baby. George is always so helpful, my go to. More

by ASHLEY.CORTEZ.R
Recommend Dealer
Yes
Employees Worked With
Matt Drake, George Swann
Feb 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for the positive review, Ashley, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions.

February 26, 2024

Always a first class experience. That's why I keep my business here. Professional, courteous and convenient. More

by jackmoores64
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Feb 29, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone, Jack. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lynn Layton Chevrolet Team

February 26, 2024

I can only give three stars because there seems to be no need for the employees at Lynn Layton Chevrolet in speaking to its customers. I made an appointment to have my Silverado inspected for a recall and w More

by Medicineman34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Feb 28, 2024 -

Lynn Layton Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can discuss your visit in more detail. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

February 24, 2024

The service department worked my oil change in within a reasonable amount of time. They were friendly and courteous. More

by KARENBLACK7975
Recommend Dealer
Yes
Employees Worked With
Service
Feb 27, 2024 -

Lynn Layton Chevrolet responded

We cannot thank you enough for this glowing review of our service center, Karen! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Lynn Layton Chevrolet Team

February 24, 2024

Donny did an exceptional job on my vehicle. Great service department. On time service. Meet all my needs. More

by helenmr60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher, Mike Davis, George Swann
Feb 27, 2024 -

Lynn Layton Chevrolet responded

Thank you for reaching out Helen! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Lynn Layton Chevrolet Team

February 24, 2024

Awesome customer support and cheerful representative. The kind of Southern folks that make life a little easier with their honesty and integrity More

by superchief0
Recommend Dealer
Yes
Employees Worked With
George Swann, George Swann
Feb 27, 2024 -

Lynn Layton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Lynn Layton Chevrolet Team

February 24, 2024

You keep asking me about Shawn Holmes but he is NOT in service writing anymore More

by PHILWILDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ray, Ben Thrasher, Mike Davis, George Swann
Feb 27, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to share your feedback. We would like to discuss your concerns further, so please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

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