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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,805 Reviews

1,805 Reviews of Lynn Layton Chevrolet - Service Center

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December 15, 2023

Top of the line. I drive from Huntsville to avoid the dealer here. Lynn Layton has always been the best dealership in North Alabama. More

by RDHOLLAND
Recommend Dealer
Yes
Employees Worked With
Dan?
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Dec 18, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review and for traveling to Lynn Layton Chevrolet from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Lynn Layton Chevrolet Team

December 15, 2023

Very good prompt service. Nice waiting area and service writer was nice. Truck was brought to front of dealership for me. More

by Jimmy.marsh4
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 18, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Jimmy. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Lynn Layton Chevrolet Team

December 13, 2023

Great dealership always love going to the Decatur store great people always making sure I’m taking care of. More

by Fcurtis62@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

December 13, 2023

It was a great experience and at a low price with the coupon Thanks for the excellent skills that was given More

by tracy.dukes1
Recommend Dealer
Yes
Employees Worked With
My husband brought my truck
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Dec 13, 2023 -

Lynn Layton Chevrolet responded

Tracy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Lynn Layton Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Lynn Layton Chevrolet Team

December 13, 2023

Mike went out of his way to accommodate me, and made sure I got the service that I needed More

by joeflack1969
Recommend Dealer
Yes
Employees Worked With
Mike Davis
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Dec 13, 2023 -

Lynn Layton Chevrolet responded

Hi Joe, and thank you for this great review! We're happy to hear that Mike took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Lynn Layton Chevrolet Team

December 13, 2023

Awesome experience Best service I ever had was greated and taken care of by a great service team More

by swageo
Recommend Dealer
Yes
Employees Worked With
George
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Dec 13, 2023 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

December 13, 2023

I had fast and efficient service I was in early and had a very short wait More

by DREAMHIGHBABY
Recommend Dealer
Yes
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Dec 13, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Lynn Layton Chevrolet Team

December 13, 2023

Everyone was very helpful. It took a long time but the service was good. Good More

by waldrepjames9
Recommend Dealer
Yes
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Dec 14, 2023 -

Lynn Layton Chevrolet responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

December 13, 2023

I was on a tight schedule, service writer made sure my vehicle was ready on time More

by Redhamptonelectric
Recommend Dealer
Yes
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Dec 14, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

December 12, 2023

Horrible they didn’t tell me my car would be there for days and still haven’t check my car horrible More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Lynn Layton Chevrolet responded

Danielle, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Lynn Layton Chevrolet Team

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