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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,137 Reviews

1,137 Reviews of Lynn Layton Chevrolet - Service Center

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May 12, 2023

Very nice convenient and very timely Nice waiting area with coffee and water Everyone was exceptionally friendly More

by Oliverga7@gmail.com
Recommend Dealer
Yes
Employees Worked With
Bobby Richie
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May 15, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 12, 2023

These guys are top notch this makes my 6th or 7th new car I have bought here and these guys are the Best … More

by avsjimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Layton
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May 15, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 12, 2023

Aaron in the service department was the worst! His attitude was terrible and rude! I have been using Lynn Layton for a while now and everyone has been so nice and helpful. I called made the appoin More

by NICOLENORWOOD70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron in service
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May 15, 2023 -

Lynn Layton Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 11, 2023

Every time that I go there the service is always pretty good. Thanks Lynn Layton Chevrolet! More

by marionicholas1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2023 -

Lynn Layton Chevrolet responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 11, 2023

Service was great! Wait time was minimal. I do think the price for an oil change is ridiculously high. More

by sheliapower35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2023 -

Lynn Layton Chevrolet responded

Shelia, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!

Helpful
May 11, 2023

Excellent customer service at all times. No matter when you go there always polite to you More

by DARLENEMALLARD48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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May 12, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Lynn Layton Chevrolet Team

May 13, 2023 -

DARLENEMALLARD48 responded

Excellent customer service at all times

Helpful
May 10, 2023

Scheduling was a 5 , service dept was a 5 , workmanship a 5 , kept truck for 2 days a 3 More

by mwynn1603@outlook.com
Recommend Dealer
Yes
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May 12, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 10, 2023

George is awesome will be back takes good care of you and very personable great to deal with More

by JHALL.JH49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 12, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 09, 2023

They took my vehicle right in Waiting room very clean and comfortable. George was very friendly and my visit was very pleasant. More

by debdog58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service George
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May 12, 2023 -

Lynn Layton Chevrolet responded

Deb, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 09, 2023

The service manager took care of my recall very quickly , he moved me to the front of the line and got me taken care of in no time at all More

by barrythedford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swan
Report | Print
May 12, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback, Barry. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

Helpful
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