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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,983 Reviews

1,983 Reviews of Lynn Layton Chevrolet - Service Center

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January 27, 2024

Every person that I meet at the dealership were polite and everyone that was new to the room would always ask if I was being help you have a good group of employees you should be proud of them More

by tdouglass524
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Jan 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We would love to work with you again. Sincerely, The Lynn Layton Chevrolet Team

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January 27, 2024

Most employees were very nice but one of the employees were very rude. I had an appointment at 10 and they told me it would take an hour to work on it. And they didn’t start working on it until 11:30. The More

by peytonhsteele11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I couldn’t remember the guys name that was rude. He was an older skinny guy., Ben Thrasher
Jan 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

They were right on time. Did everything they said they would and were very helpful. More

by charrison743
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Jan 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for the feedback! We are happy to hear about your positive experience at Lynn Layton Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

Vehicle was dropped off night before so it would be one of first in line and was not completed until mid afternoon More

by ROBORVIN
Recommend Dealer
No
Jan 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. Your experience is not reflective of the service we aim to provide to our guests. We would like to hear more about your experience so we can ensure we prevent these issues from happening again. Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

Impeccable service. Nice atmosphere. Helpful, punctual, friendly, warm, kind, polite, thorough, thoughtful, professional, top tier, respectful. More

by mdwallac
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Jan 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for writing this amazing review for our team! At Lynn Layton Chevrolet, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Lynn Layton Chevrolet Team

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January 27, 2024

Very good. .. I had an appointment for my service they were ready and got my car done quickly. More

by janeleedavis
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Jan 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, The Lynn Layton Chevrolet Team

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January 26, 2024

My visits have always been excellent. No complaints and no doubts. I'll continue do use Lynn Layton Chevrolet in the future. More

by BAMAGOALA
Recommend Dealer
Yes
Employees Worked With
George Swann, George Swann
Jan 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Lynn Layton Chevrolet Team

January 26, 2024

Great & on time They did what i asked and on time and were very friendly More

by cowtraderdon
Recommend Dealer
Yes
Jan 29, 2024 -

Lynn Layton Chevrolet responded

We appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! Sincerely, The Lynn Layton Chevrolet Team

January 26, 2024

This was a good experience, and he was able to do a oil change while it was there. More

by Jimmiesuitor
Recommend Dealer
Yes
Employees Worked With
George Swann, George Swann
Jan 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback, Jimmie. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

January 26, 2024

Always great They are always polite Great people to service my car. Always fast and courteous More

by Katiesgrams
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Jan 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience, Katie. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! Sincerely, The Lynn Layton Chevrolet Team

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