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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,916 Reviews

1,916 Reviews of Lynn Layton Chevrolet - Service Center

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January 09, 2024

Amazing service, quick and timely, very professional and interactive. Paul West always takes great care of me getting me in and out he's the best. More

by treystead13
Recommend Dealer
Yes
Employees Worked With
Paul West
Jan 10, 2024 -

Lynn Layton Chevrolet responded

Trey, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Paul does for Lynn Layton Chevrolet and our customers. We're so glad to hear he provided you with attentive and efficient service. Hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

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January 09, 2024

Work done on time and properly. Staff friendly and courteous Would use their service again More

by iaingriggs
Recommend Dealer
Yes
Jan 10, 2024 -

Lynn Layton Chevrolet responded

Iain, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Lynn Layton Chevrolet's Service Department. Sincerely, The Lynn Layton Chevrolet Team

January 09, 2024

The car isn't fixed I sit there for 3 hours waiting on it and it's still not fixed More

by WoodardH64
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 10, 2024 -

Lynn Layton Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and work towards a resolution. We look forward to hearing from you. Sincerely, The Lynn Layton Chevrolet Team

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January 09, 2024

Outstanding We've always been greeted by James and Danny does an excellent job not to fast so i can look around your lot More

by JLAND1968
Recommend Dealer
Yes
Employees Worked With
Danny
Jan 10, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Lynn Layton Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

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January 09, 2024

Very professional outstanding service! The appointment was quick and timely. I would recommend Lynn Layton to my friends & family. More

by adotson_1
Recommend Dealer
Yes
Employees Worked With
Mike Davis
Jan 10, 2024 -

Lynn Layton Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Lynn Layton Chevrolet Team

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January 09, 2024

I love Lynn Layton they are always friendly and helpful. They are great and I will come back. More

by PRICEVILLEFIRE8
Recommend Dealer
Yes
Employees Worked With
Jeff Rippin
Jan 10, 2024 -

Lynn Layton Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Lynn Layton Chevrolet Team

January 09, 2024

They go out of there way to be kind. And all the People speak to you when they walk by. Awesome Place!!!! More

by Paul and sharon
Recommend Dealer
Yes
Employees Worked With
Service
Jan 10, 2024 -

Lynn Layton Chevrolet responded

Your compliments and kind words mean so much to us and our team, Paul and Sharon! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Lynn Layton Chevrolet Team

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January 09, 2024

No They were great to deal with from salesman to service department only complaint was left messages and called a few times to service with no call back or answer for 4 days but all ended well More

by devinnkirby
Recommend Dealer
Yes
Jan 10, 2024 -

Lynn Layton Chevrolet responded

We would like to thank you for sharing this review, Devin. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Lynn Layton Chevrolet Team

January 08, 2024

Routine oil change performed well. Very long wait. Service advisor very helpful and mechanic professional. More

by ERIC.HOWELL
Recommend Dealer
Yes
Employees Worked With
2 weeks ago
Jan 10, 2024 -

Lynn Layton Chevrolet responded

Thanks for your great review, Eric. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

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January 08, 2024

Brought truck in on December 20 picked up on 29. No one ever called to keep us updated finally we called asking when we could pick it up and no one knew anything about my vehicle being there. Had to More

by NA.NA
Recommend Dealer
No
Employees Worked With
Silas is our salesman and service was Mike
Jan 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Sincerely, The Lynn Layton Chevrolet Team

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