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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,161 Reviews

1,161 Reviews of Lynn Layton Chevrolet - Service Center

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May 16, 2023

I have been doing business with Lynn Layton since I became a widow. They have gone the extra mile to make sure my vehicle was safe, reliable and ready for me to drive. More

by tammy.crumpton3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 15, 2023

Always takin care of very well, every one there very courteous, service department is excellent More

by AUSTIN.SVCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 14, 2023

Made my appointment took my vehicle down and within the hour they called me with the problem and told me they would have it ready in a couple days! Great service and service advisor. More

by garymcnutt1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

May 16, 2023 -

garymcnutt1963 responded

Thanks!

Helpful
May 13, 2023

Great service, always friendly with customers and the job always get done in a timely manner. More

by courtny.meadows@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 12, 2023

Very nice convenient and very timely Nice waiting area with coffee and water Everyone was exceptionally friendly More

by Oliverga7@gmail.com
Recommend Dealer
Yes
Employees Worked With
Bobby Richie
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May 15, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 12, 2023

These guys are top notch this makes my 6th or 7th new car I have bought here and these guys are the Best … More

by avsjimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Layton
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May 15, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 12, 2023

Aaron in the service department was the worst! His attitude was terrible and rude! I have been using Lynn Layton for a while now and everyone has been so nice and helpful. I called made the appoin More

by NICOLENORWOOD70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron in service
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May 15, 2023 -

Lynn Layton Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 12, 2023

Every time that I go there the service is always pretty good. Thanks Lynn Layton Chevrolet! More

by marionicholas1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023 -

Lynn Layton Chevrolet responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 11, 2023

Excellent customer service at all times. No matter when you go there always polite to you More

by DARLENEMALLARD48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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May 12, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Lynn Layton Chevrolet Team

May 13, 2023 -

DARLENEMALLARD48 responded

Excellent customer service at all times

Helpful
May 11, 2023

Service was great! Wait time was minimal. I do think the price for an oil change is ridiculously high. More

by sheliapower35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023 -

Lynn Layton Chevrolet responded

Shelia, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!

Helpful
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