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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,163 Reviews

1,163 Reviews of Lynn Layton Chevrolet - Service Center

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May 16, 2023

The employees of this dealership are always friendly polite and knowledgeable. I’m always kept informed of the progress being made on my vehicle throughout the service time it takes to complete the work More

by MBARTLESON1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
May 18, 2023 -

Lynn Layton Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Lynn Layton Chevrolet Team

May 16, 2023

Ben was very helpful and resolved our issue ina timely manner. He had to order a part and contacted us as soon as it was in. He got our vehicle in and repaired quickly. More

by williroo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Warner
May 18, 2023 -

Lynn Layton Chevrolet responded

Will, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Lynn Layton Chevrolet Team

May 16, 2023

I have been doing business with Lynn Layton since I became a widow. They have gone the extra mile to make sure my vehicle was safe, reliable and ready for me to drive. More

by tammy.crumpton3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

May 15, 2023

Always takin care of very well, every one there very courteous, service department is excellent More

by AUSTIN.SVCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

May 14, 2023

Made my appointment took my vehicle down and within the hour they called me with the problem and told me they would have it ready in a couple days! Great service and service advisor. More

by garymcnutt1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

May 16, 2023 -

garymcnutt1963 responded

Thanks!

May 13, 2023

Great service, always friendly with customers and the job always get done in a timely manner. More

by courtny.meadows@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

May 12, 2023

Very nice convenient and very timely Nice waiting area with coffee and water Everyone was exceptionally friendly More

by Oliverga7@gmail.com
Recommend Dealer
Yes
Employees Worked With
Bobby Richie
May 15, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Lynn Layton Chevrolet Team

May 12, 2023

These guys are top notch this makes my 6th or 7th new car I have bought here and these guys are the Best … More

by avsjimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Layton
May 15, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

May 12, 2023

Aaron in the service department was the worst! His attitude was terrible and rude! I have been using Lynn Layton for a while now and everyone has been so nice and helpful. I called made the appoin More

by NICOLENORWOOD70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron in service
May 15, 2023 -

Lynn Layton Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. Sincerely, The Lynn Layton Chevrolet Team

May 12, 2023

Every time that I go there the service is always pretty good. Thanks Lynn Layton Chevrolet! More

by marionicholas1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Lynn Layton Chevrolet responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, The Lynn Layton Chevrolet Team

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