Lynn Layton Chevrolet - Service Center

I have been to this dealership multiple times since I purchased my vehicle and every time it seems to be a scheduling issue and some of my issues still haven’t been fixed. The last couple times I have b purchased my vehicle and every time it seems to be a scheduling issue and some of my issues still haven’t been fixed. The last couple times I have been there it was several people that was disappointed More

Horrible experience. Appointment I made was not in the list. Rep said “Bobby will get your vehicle right to the back” I asked for an estimated time to diagnose. Rep said Appointment I made was not in the list. Rep said “Bobby will get your vehicle right to the back” I asked for an estimated time to diagnose. Rep said 1 hour. Two hours later my vehicle had not moved from where I had originally parked it. I asked for estimate time to get it in the shop. Rep said there are two vehicles ahead of you. He confirmed that those were the two there over two hours ago. Asked why it was taking so long. Rep said “It’s like when I go to the doctors office, sometimes I have to wait.” I asked to speak with someone who could help me resolve the situation. The person he brought to me, who did not introduce herself, said I would have to just wait. She offered me a free oil change. She suggested what the problem might be and showed me an estimated cost for replacement parts (labor not included). Bobby hadn’t looked at my vehicle, how does she know what will fix it? Why couldn’t I have been informed 2 1/2 hours earlier? Not a good experience at all. Decided to leave rather than wait an unknown amount of additional hours. By now I have 3 hours invested… I should receive $158 x 3 + tax in credit. More

It was quick and efficient. They communicated very well. It was a great experience. I would highly recommend. They communicated very well. It was a great experience. I would highly recommend. More

Always does what they say they'll do always friendly and helpful and very clean makes you feel at home helpful and very clean makes you feel at home More

Staff was very courteous, Work was done in a very timely manner Will be beck again ! manner Will be beck again ! More

As always Mr. Swan is very attentive and helpful. It’s a pleasure doing business! Swan is very attentive and helpful. It’s a pleasure doing business! More

I could not have had a better experience. I had driven to Alabama from Michigan when my check engine light went on. I called the dealership and they took me right in with a quick diagnosis. I I had driven to Alabama from Michigan when my check engine light went on. I called the dealership and they took me right in with a quick diagnosis. I left my vehicle and by the next noon was informed it had been fixed . We also received a ride from the courtesy driver to our accommodations. The communication was superb and I so appreciated the efficiency and care I received! More

The people were very nice and got the truck in and out of the sevice shop in a timely manner ThankYou the sevice shop in a timely manner ThankYou More

George goes over and beyond for us. We really appreciate him. We are very. Thankful for him and what he does We really appreciate him. We are very. Thankful for him and what he does More

Lynn Layton is always so good in customer service. They always take such good care of my car. They always take such good care of my car. More