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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,967 Reviews

1,967 Reviews of Lynn Layton Chevrolet - Service Center

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June 11, 2025

Always professional and timely when I take my car in for service. I love them! 10 out of 10 would recommend! More

by KDWELLS1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley
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Jun 11, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that you consistently have a professional and timely experience with us at Lynn Layton Chevrolet. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

June 10, 2025

Fast friendly willing to help with great attitude comfortable waiting area friendly cashier great service More

by KJ105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
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Jun 10, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you experienced fast and friendly service during your visit to Lynn Layton Chevrolet. Our team strives to create a comfortable atmosphere, and it's great to know you enjoyed the waiting area as well. We appreciate your feedback and look forward to serving you again soon! Sincerely, The Lynn Layton Chevrolet Team

June 10, 2025

I am beyond pleased with my experience with Lynn Layton, Chris, Jake and Johnathan have been ridiculously helpful. I have had a reoccurring issue and they have been relentless in their commitment to helping More

by MICAHLANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Boyles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan in the service dept has been very easy to work with, and seems genuinely interested in making me happy.
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Jun 11, 2025 -

Lynn Layton Chevrolet responded

Thank you so much for your kind words, Micah! We greatly appreciate your positive feedback about your experience at Lynn Layton Chevrolet. Chris, Jake, and Johnathan are dedicated to providing great service, and we're thrilled to hear that they have been so helpful in resolving your issue. We look forward to continuing to support you and are confident that we will get everything sorted out. We appreciate your trust in us and hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

June 10, 2025

Took almost 2 weeks to get to car fit service. Asked for a loaner vehicle but they didn’t have one available. Was told there was a waiting list of 20 others requesting loaners. More

by Blooms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Davis
Report | Print
Jun 11, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand that the wait time for a car fit service and the unavailability of a loaner vehicle was not ideal. We appreciate your patience during this busy period at Lynn Layton Chevrolet. Your feedback is important, and we encourage you to reach out to us directly for any further assistance or to discuss your concerns. We value your input and hope to provide you with a better experience in the future. Sincerely, The Lynn Layton Chevrolet Team

June 07, 2025

Very poor customer service I waited hours for my vehicle after I dropped it off at 6:30am More

by NICOLENORWOOD70
Recommend Dealer
No
Employees Worked With
Shawn Holmes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Jun 08, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience, Nicole. We understand your concerns regarding the extended wait time for your vehicle after dropping it off early in the morning. At Lynn Layton Chevrolet, we recognize how important clear communication and timely updates are during a service visit. Your feedback will be shared with the appropriate team, and if you’d like to discuss your experience further, we encourage you to reach out directly. Your satisfaction is important to us. Sincerely, The Lynn Layton Chevrolet Team

June 06, 2025

Shop is very clean and organized. . George to me is an outstanding leader for the shop More

by DUNKINHAMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
Report | Print
Jun 06, 2025 -

Lynn Layton Chevrolet responded

Thank you for your review! We are pleased to hear that you found Lynn Layton Chevrolet to be clean and organized. George truly is an outstanding leader, and we appreciate your recognition of his efforts. We look forward to welcoming you back for your next visit. Sincerely, The Lynn Layton Chevrolet Team

June 06, 2025

Bad experience I brought my truck for an oil change they kept it 6 days and didn’t even get it done More

by FLAK-ITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We understand your frustration regarding the extended wait time for your truck's oil change at Lynn Layton Chevrolet. We appreciate you bringing this to our attention and encourage you to contact us directly so we can discuss this further. Sincerely, The Lynn Layton Chevrolet Team

June 04, 2025

Great service and friendly technicians. My vehicle was serviced quickly and I was updated throughout the process. More

by CDAWS8803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Davis, George Swann
Report | Print
Jun 04, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We greatly appreciate your kind words about the great service and friendly technicians at Lynn Layton Chevrolet. We're thrilled to hear that your vehicle was serviced quickly and that you received updates throughout the process. We look forward to seeing you again for your future service needs! Sincerely, The Lynn Layton Chevrolet Team

June 04, 2025

We love buying our vehicles from Lynn Layton! Always the best customer service and we leave so satisfied! More

by BRITTHAMPTON09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you love buying your vehicles from Lynn Layton Chevrolet and appreciate the excellent customer service you receive. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

June 04, 2025

You all are great to deal with and are very nice people. You all have a huge inventory of vehicles to choose from. My daughter bought a Tahoe the week before we bought ours. That was our second vehicle we b More

by cek1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Davis
Report | Print
Jun 04, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you and your daughter had a great experience with Lynn Layton Chevrolet and that you've chosen us for both of your vehicle purchases. It's fantastic to know you found the Tahoe you were looking for, along with our extensive inventory. We look forward to assisting you with your next vehicle purchase! Safe travels in your new Tahoe! Sincerely, The Lynn Layton Chevrolet Team

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