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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,826 Reviews

1,826 Reviews of Lynn Layton Chevrolet - Service Center

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December 31, 2024

Lynn Layton was great! I always get oil changes here, but this visit was for new tires. They were the best price in town and got my tires in a timely manner. More

by APRIL Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2025 -

Lynn Layton Chevrolet responded

Thank you, Lynn! We appreciate your kind words and are thrilled to hear that you had a great experience with us at Lynn Layton Chevrolet. We're glad you found the best price for your new tires and that we were able to serve you promptly. We look forward to seeing you again for your next oil change or any other service you may need! Sincerely, The Lynn Layton Chevrolet Team

December 31, 2024

Excellent work very fast communicated very well. Will definitely keep coming back in the future More

by SNICHOLS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Lynn Layton Chevrolet. We pride ourselves on fast communication and dedicated service. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

December 30, 2024

Excellent service, have to return to correct a problem with the window after having door replaced, very friendly staff! More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in body shop
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Jan 01, 2025 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We're glad to hear you experienced excellent service at Lynn Layton Chevrolet and appreciate your kind words about our staff. We understand that you need to return to address the window issue and are here to assist you with that. Please don't hesitate to reach out if you have any further questions or concerns. We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

December 29, 2024

I always have great service at Lynn Layton. They are always fast to do my oil changes. More

by DESIREER2810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you consistently receive great service at Lynn Layton Chevrolet, especially with your oil changes. We appreciate your support and look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

December 29, 2024

Love Lynn Layton. Shawn was knowledgeable and efficient. My car was done in a timely fashion. As promised. I will be back for my next car and of course service on More

by FLAGLERFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Lynn Layton Chevrolet with Shawn's knowledgeable and efficient service. It's great to know that your car was completed in a timely manner. We look forward to seeing you again for your next vehicle and for service on your current one! Thank you for choosing us! Sincerely, The Lynn Layton Chevrolet Team

December 29, 2024

They have done everything possible to address my concerns. George in the service department has been excellent, and Greg, my salesperson, has been incredible. I've had a great experience with both o More

by MOLLYPACERUTHERFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with George in our service department and Greg, your salesperson. At Lynn Layton Chevrolet, we strive to provide excellent service, and it's great to know that our team met your expectations. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

December 28, 2024

Sales part of the deal was fast and easy, however had to use the service department the next day. Waited close to 3 hours for a check engine light to be checked on a brand new vehicle. More

by usfoodman4913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Reed , Ben Thrasher
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Dec 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We're glad to hear that the sales process at Lynn Layton Chevrolet was fast and easy. However, I understand your frustration with the wait time in the service department for your new vehicle's check engine light. We appreciate your input and will work towards improving our service efficiency. If you have further concerns, please feel free to contact us directly. We look forward to serving you again! Sincerely, The Lynn Layton Chevrolet Team

December 28, 2024

Professional and fast. Job done as promised and done quickly. No returns. Can’t ask for more. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our service at Lynn Layton Chevrolet to be professional and efficient. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

December 28, 2024

Very quick for service. Ben was aware of the issues I was having. He communicated with me during the service time and deliver the vehicle when promised. Worth the drive fro More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Dec 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick service experience at Lynn Layton Chevrolet and that Ben kept you informed throughout the process. It's great to know that your drive from Huntsville was worth it! We appreciate your feedback and look forward to assisting you again in the future. Safe travels! Sincerely, The Lynn Layton Chevrolet Team

December 28, 2024

They didn’t want to work with my warranty, then when I said I was coming to pick it up, they didn’t want to call back to give me any additional info. When I showed up to pick my car up, I had to search a More

by ashleydeflora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us, Ashley. Your feedback regarding the warranty process and communication is valuable, and we are committed to improving our services. If you have any further concerns or would like to discuss this matter, please feel free to reach out to us directly at Lynn Layton Chevrolet. We appreciate your input and hope to resolve these issues for you. Sincerely, The Lynn Layton Chevrolet Team

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