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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,862 Reviews

1,862 Reviews of Lynn Layton Chevrolet - Service Center

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January 11, 2025

Had a great experience. Will definitely be back! Wonderful service and excellent customer service from everyone More

by SHADDIXREGINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wooten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with us at Lynn Layton Chevrolet. Our team always strives to provide excellent customer service, and it's fantastic to know that this made an impact on your visit. We look forward to welcoming you back soon! Sincerely, The Lynn Layton Chevrolet Team

January 11, 2025

Horrible communication from the service department and parts department. I never received a single phone call letting me know what was going on with my vehicle, even though I requested to be informed. More

by Horrible service department
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your feedback with us. We understand how important communication is during the service process, and we appreciate you bringing this to our attention regarding your vehicle. At Lynn Layton Chevrolet, we strive to keep our customers informed, and your experience does not reflect our standards. Please reach out to us directly so we can address your concerns and improve your experience. Sincerely, The Lynn Layton Chevrolet Team

January 10, 2025

They are always helpful and will go out of there way to help any customer thank you Lynn Layton More

by TRUSSELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
Jan 11, 2025 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We truly appreciate your support and are glad to hear that you found our team at Lynn Layton Chevrolet helpful. We’re always here to assist you, and we look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

January 10, 2025

Mike Davis did a awesome job on my camaro, in a timely manner. Very Satisfied. More

by Stacybates0803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that Mike did an awesome job on your Camaro and that you were satisfied with the service at Lynn Layton Chevrolet. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

January 10, 2025

I’m from Ohio and dealt with the Chevy dealership there for many years. On moving here, I was pleasantly surprised and pleased to find the Same great customer service. I’ve at least several cars and finall More

by MUMLOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Lynn Layton Chevrolet responded

Thank you so much for your wonderful review! We’re thrilled to hear that you found the same great customer service at Lynn Layton Chevrolet that you experienced in Ohio. It's fantastic that you decided to buy out your lease with us, and we appreciate your trust in our team to take care of your automotive needs. We look forward to seeing you again in the future! Sincerely, The Lynn Layton Chevrolet Team

January 10, 2025

George in the service department did an excellent job taking care of me. The people in the service department try their best to help you out and take care of you More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that George from our service department provided you with excellent care. At Lynn Layton Chevrolet, we strive to ensure that our customers feel supported and valued. We appreciate your kind words and hope to see you again for your future needs! Sincerely, The Lynn Layton Chevrolet Team

January 10, 2025

Very professional and informative! It was a pleasure to purchase my 2025 Chevy Trak !thanks More

by exedteacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose and Brittany, Ben Thrasher
Jan 12, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience purchasing your 2025 Chevy Trax at Lynn Layton Chevrolet. We strive to provide professional and informative service. Enjoy your new vehicle, and we look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

January 10, 2025

George is the greatest service person I have ever had the pleasure dealing with. He treats everyone like he is happy to see them and that he appreciates their business. Also Michael Davis is the same. The b More

by JAMESTERRY1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We truly appreciate your feedback about George and Michael at Lynn Layton Chevrolet. It's wonderful to hear that their excellent service has made such a positive impression on you. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

January 10, 2025

I love Lynn Layton Chevrolet. They really take care of us. Jeff in the service department did his best to take care of me and my problem with my truck. Thank you More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Jan 11, 2025 -

Lynn Layton Chevrolet responded

Thank you so much for your wonderful review! We’re thrilled to hear that you love Lynn Layton Chevrolet and that Jeff in the service department took great care of you and your truck. Your satisfaction is our priority, and we appreciate your kind words. We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

January 09, 2025

I compared school schedules and costs with other dealers in my area and Lynn Layton was the best in both. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lynn Layton Chevrolet responded

Thank you, Jim, for your kind words! We're thrilled to hear that you found Lynn Layton Chevrolet to be the best choice in terms of school schedules and costs. We strive to provide excellent service and value to our customers. We hope to assist you again in the future! Sincerely, The Lynn Layton Chevrolet Team

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