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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,858 Reviews

1,858 Reviews of Lynn Layton Chevrolet - Service Center

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December 19, 2024

Customer friendly the sales staff is very professional they took the time to answer all the questions I had about the truck. More

by VICTORGULLETT
Recommend Dealer
Yes
Employees Worked With
Brent Warner
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Dec 21, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that our sales staff at Lynn Layton Chevrolet were able to assist you with all your questions about the truck. We appreciate your kind words and hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

December 18, 2024

Friendly and kindly and answer all the questions that you have I recommend Lynn layton Chevrolet to the public and I advise them to talk to George Swann when ever they go over there for any service More

by 1975gladney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience at Lynn Layton Chevrolet. George Swann will be delighted to know that you recommended him! We appreciate your recommendation and look forward to assisting you again in the future. Don't hesitate to share your experience with others! Sincerely, The Lynn Layton Chevrolet Team

December 18, 2024

Did a great job at a great price and fast I would recommend them to everyone More

by Mikie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
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Dec 21, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us at Lynn Layton Chevrolet. We appreciate your recommendation and look forward to serving you and your friends in the future! Sincerely, The Lynn Layton Chevrolet Team

December 18, 2024

Got me in on time the service took less time than I expected every one was very friendly. More

by BILLY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that your service experience at Lynn Layton Chevrolet was timely and pleasant. Our team takes pride in providing friendly and efficient service. We hope to see you again for your next visit! Sincerely, The Lynn Layton Chevrolet Team

December 18, 2024

Work was completed within the estimated time frame. Diesel oil and fuel filter change plus tire rotation. Only concern was there was an open recall on the vehicle and no explanation was given of what t More

by mmmgwyn
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We're glad to hear that the oil change, fuel filter change, and tire rotation were completed within the estimated time frame. We understand your concern regarding the open recall on your vehicle, and we appreciate you bringing this to our attention. Please feel free to reach out to us at Lynn Layton Chevrolet for more details regarding the recall and software update. We value your input and aim to provide the best service possible. Sincerely, The Lynn Layton Chevrolet Team

December 18, 2024

New to Lynn Layton Chevrolet, was welcomed warmly, updated through the day on progress. Mike Davis was pleasant and informative. I will certainly return to this dealership. More

by barbaradobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience! We’re thrilled to hear you felt welcomed and well-informed during your visit to Lynn Layton Chevrolet. Mike will be glad to know you appreciated his assistance. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

December 15, 2024

Got the job done in a short time All is well Kind staff. Quick efficient work Job well done More

by TADAMS521
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
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Dec 16, 2024 -

Lynn Layton Chevrolet responded

Thank you for your thoughtful review! We truly appreciate your kind words about our staff and the efficient service at Lynn Layton Chevrolet. It's great to hear that we were able to get the job done quickly for you. We look forward to seeing you again next time! Sincerely, The Lynn Layton Chevrolet Team

December 14, 2024

Everyone is so nice and respectful, anytime you have a question they always have the answer. More

by SARAH SARAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We appreciate your kind words about our team at Lynn Layton Chevrolet. It’s great to hear that you felt supported and respected throughout your experience. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

December 14, 2024

The only problem I have is with the personal (Mike Davis) in the service department. No responsiveness with the customer. When I addressed that with him, he was defensive and unprofessional. More

by KendallBlaxton
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We appreciate your experience with Lynn Layton Chevrolet and understand your concerns about communication in our service department. Your input is valuable to us, and we will use it to improve our responsiveness and professionalism. If you would like to discuss this further, please feel free to contact us directly. We hope to serve you better in the future. Sincerely, The Lynn Layton Chevrolet Team

December 13, 2024

Awesome service department Great people to deal with Would recommend them to anyone Will be back for sure More

by cfretwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Report | Print
Dec 13, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear you had an awesome experience with our service department at Lynn Layton Chevrolet. Our team strives to provide the best service possible, and we appreciate your recommendation. We look forward to welcoming you back soon! Sincerely, The Lynn Layton Chevrolet Team

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