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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,851 Reviews

1,851 Reviews of Lynn Layton Chevrolet - Service Center

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December 03, 2024

My experience was met with efficiency and resolution. I came in with an issue regarding my exhaust and my issue was diagnosed correctly and thankfully be taken care of under warranty. Will be back for th More

by JWRI667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're glad to hear that your exhaust issue was diagnosed efficiently and handled under warranty. We appreciate your trust in Lynn Layton Chevrolet and look forward to seeing you again for the completion of your service. If you have any questions in the meantime, feel free to reach out! Sincerely, The Lynn Layton Chevrolet Team

December 02, 2024

George did a great job! !! Some of the other service dept guys need to work on their attitudes. More

by DANHOLTSR
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Lynn Layton Chevrolet responded

Thank you, Dan, for your feedback. We’re glad to hear that you had a positive experience with George at Lynn Layton Chevrolet. We're committed to maintaining high standards and will address customer service in detail with our team. Please feel free to reach out to us directly if you have any further comments or need assistance. Sincerely, The Lynn Layton Chevrolet Team

December 01, 2024

I was very disappointed with my visit. I set there for four and half hours. More

by ostompkins
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We understand that waiting for an extended period can be frustrating, and we appreciate you sharing your experience with us. At Lynn Layton Chevrolet, we strive to provide efficient service. Please feel free to reach out to us directly, so we can address your concerns and work towards a solution. Your input is valuable in helping us improve. Sincerely, The Lynn Layton Chevrolet Team

December 01, 2024

Great customer service, convenience, conversation, and cost affordable. The service was promptly, without an appointment. More

by Marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Cosby, don't remember
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Dec 03, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our customer service at Lynn Layton Chevrolet. It's fantastic that you found our services convenient and affordable, and that we could assist you promptly without an appointment. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

November 30, 2024

Lynn Layton did a great job with my vehicle. I would certainly use them again. More

by fdfortner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with your vehicle at Lynn Layton Chevrolet. Your support means a lot to us, and we look forward to assisting you again in the future. Feel free to share your experience with others! Sincerely, The Lynn Layton Chevrolet Team

November 30, 2024

Service was slow. I was not informed by the manager but found out that they were short handed. Should have been informed at check in More

by RONSWI12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We understand that the service experience at Lynn Layton Chevrolet was slower than expected due to being short-handed, and we appreciate you bringing this to our attention. We strive for clear communication and will work on ensuring our customers are informed at check-in. If you have any further concerns, please feel free to reach out to us directly. We value your input and hope to provide a better experience next time. Sincerely, The Lynn Layton Chevrolet Team

November 30, 2024

Love this dealership, would recommend it to all my family and friends. Great service and professional. More

by davipoole1972
Recommend Dealer
Yes
Employees Worked With
Rusty Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Welford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you had a great experience at Lynn Layton Chevrolet. Your recommendation means a lot to us, and we look forward to serving you and your family and friends in the future! Sincerely, The Lynn Layton Chevrolet Team

November 28, 2024

We've been coming here for many years now and will continue. The service and ppl are always great! They go above and beyond. More

by Babyash1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your loyalty to Lynn Layton Chevrolet over the years. It’s great to hear that our team consistently goes above and beyond to provide you with excellent service. We look forward to continuing to serve you in the future! Sincerely, The Lynn Layton Chevrolet Team

November 28, 2024

They have always been super nice and polite to me when I come! Will continue to bring my car there. More

by KDHUGHES1966
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
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Dec 01, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We're glad to hear that you were pleasantly surprised by the quick service at Lynn Layton Chevrolet. We pride ourselves on efficiency and appreciate you taking the time to share your experience. We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

November 28, 2024

I was courteously greeted and asked what service was required. Service was done in a timely manner and met my expectations More

by bobbypamcampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We at Lynn Layton Chevrolet are thrilled to hear that you were courteously greeted and that your service was completed in a timely manner. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again for your next visit! Sincerely, The Lynn Layton Chevrolet Team

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