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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,808 Reviews

1,808 Reviews of Lynn Layton Chevrolet - Service Center

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November 14, 2024

Wonderful customer service! Mr. Swan met me at my car & took it straight back to be serviced. He is always so friendly & helpful! 😊 More

by terrishurl85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with Mr. Swan at Lynn Layton Chevrolet. Our team strives to provide friendly and helpful service, and it’s great to see that reflected in your visit. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

November 14, 2024

My appointment time was not honored. I was placed in line with everyone that simply showed up prior to my arrival. More

by roland.4cfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Thrasher
Report | Print
Nov 15, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand that having an appointment honored is important, and we appreciate your feedback regarding the wait time at Lynn Layton Chevrolet. Your input helps us improve our service quality. If you would like to discuss this further, please reach out to us directly. We hope to provide you with a better experience next time. Sincerely, The Lynn Layton Chevrolet Team

November 14, 2024

Prompt, courteous, clean, relaxing atmosphere and honest up front. I had a very pleasant visit and the service was completed satisfactorily. More

by ODSTRIPLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
Report | Print
Nov 15, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you had a pleasant visit and found our atmosphere at Lynn Layton Chevrolet to be relaxing. Your feedback on our prompt and honest service means a lot to us. We look forward to welcoming you back for your next visit! Sincerely, The Lynn Layton Chevrolet Team

November 13, 2024

They always go above and beyond to meet my needs and expectations. They are professional in all of their interactions. More

by TERRILOVETT9009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Warner
Report | Print
Nov 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our team's commitment to meeting your needs and expectations. At Lynn Layton Chevrolet, we strive to provide professional and exceptional service to all our customers. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

November 13, 2024

The service department was very friendly schedule my service around my work schedule got my vehicle back in a timely matter More

by MSTEVENSON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that our service team at Lynn Layton Chevrolet was friendly and accommodating to your work schedule. Timely service is a priority for us, and we are glad we could meet your needs. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

November 12, 2024

George Swann in the service department is a 5 on a 5 scale. George always provides exceptional customer service, support, and to boot he is Friendly and kind. He is a great asset to Lynn Layton. Redu More

by REDUS6987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Warner
Report | Print
Nov 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We truly appreciate your kind words about George and his exceptional service in our department. It's always fantastic to hear how our team members positively impact our customers' experiences. We look forward to seeing you again at Lynn Layton Chevrolet! Sincerely, The Lynn Layton Chevrolet Team

November 12, 2024

George did an excellent job and was proactive in correcting the problem. He communicated well More

by chrishensley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
Report | Print
Nov 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience! We're thrilled to hear that George provided excellent service and was proactive in addressing the issue. Communication is key, and we appreciate your recognition of that. We hope to assist you again at Lynn Layton Chevrolet! Sincerely, The Lynn Layton Chevrolet Team

November 11, 2024

They completed my airbag recall on the day they said they would. I dropped it off on my way to work and picked it up after work. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to leave a review! We're glad to hear that we successfully completed your airbag recall on schedule. We appreciate your trust in Lynn Layton Chevrolet and look forward to assisting you again in the future! Safe driving! Sincerely, The Lynn Layton Chevrolet Team

November 10, 2024

Always treated like family. It is a very clean facility to wait while you're car is being worked on. More

by pattybell9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We at Lynn Layton Chevrolet are thrilled to hear that you feel treated like family. Cleanliness and comfort are top priorities for us while our customers wait. We look forward to welcoming you back for your next visit! Sincerely, The Lynn Layton Chevrolet Team

November 09, 2024

George was super helpful. It took a while to get one of my parts in, but George was always willing to update me when I called. More

by madisonlayne94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We appreciate your patience as we worked to get your part in. Our team at Lynn Layton Chevrolet strives to keep our customers informed, and we're glad to hear that George provided you with regular updates. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

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