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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,814 Reviews

1,814 Reviews of Lynn Layton Chevrolet - Service Center

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April 17, 2025

The service department was extremely helpful. They only missed the completion time by ~10 minutes! I was pleased with the results of an unscheduled service appointment. More

by HRD805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t catch the name of the service provider
Apr 17, 2025 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We're glad to hear that our service department was extremely helpful and that you were pleased with the results of your unscheduled appointment. We appreciate your understanding about the slight delay, and we're committed to providing the best service possible at Lynn Layton Chevrolet. We hope to assist you again soon! Sincerely, The Lynn Layton Chevrolet Team

April 16, 2025

The service guys there were very unprofessional . i dropped the car off and asked about how long it would take Mike (very nice) said 2 to 2 1/2 hours.we had some business to take care of so we did our More

by Rarnold905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike took care of me when I arrived think it was Davis but not sure
Apr 18, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand that timely communication and professionalism are essential, especially regarding vehicle service. We appreciate your feedback and will use it to improve our services at Lynn Layton Chevrolet. If you would like to discuss this further or share more details, please feel free to reach out. We value your input and hope to restore your confidence in us in the future. Sincerely, The Lynn Layton Chevrolet Team

April 16, 2025

The people were professional, kind & friendly. If I have any other repairs in the future, I'll bring them to you. More

by luchtesj
Recommend Dealer
Yes
Employees Worked With
Matt was one of them
Apr 16, 2025 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We're glad to hear that you found our team at Lynn Layton Chevrolet to be professional, kind, and friendly. We appreciate your trust in us for any future repairs and look forward to assisting you again! Sincerely, The Lynn Layton Chevrolet Team

April 11, 2025

Service was excellent all employees has a warm welcome and courtesy smile. Thank for the service More

by jwhat37332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear you had a great experience at Lynn Layton Chevrolet. Our team strives to provide excellent service and a warm atmosphere. We appreciate your feedback and look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

April 11, 2025

The wait time was less than I expected. Helpful service department. Made my day run easier. More

by 24hummingbird24
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that your experience with our service department at Lynn Layton Chevrolet exceeded your expectations and made your day easier. We appreciate your feedback and look forward to assisting you again! Sincerely, The Lynn Layton Chevrolet Team

April 11, 2025

George does a great job! Always working to get things handled quickly and properly to get gone as as soon as possible More

by JEFF.RIPPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Lynn Layton Chevrolet responded

Thank you, Jeff, for your wonderful review! We're thrilled to hear that George provided you with such efficient service at Lynn Layton Chevrolet. We take pride in our team's dedication to ensuring a smooth and quick experience for our customers. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

April 10, 2025

I use Layton Chevy exclusively for maintenance on my 2016 Heavy Duty Silverado. Danny Fagan has done all service in this vehicle since I purchased it new there. George, Shawn and Danny are awesome. I live 50 More

by HDSMITTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Fagan. 5 Star Technician
Apr 10, 2025 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you've chosen Lynn Layton Chevrolet for all your maintenance needs on your 2016 Heavy Duty Silverado. Our team, including Danny, George, and Shawn, truly appreciates your loyalty and commitment, especially considering the distance you travel. We look forward to continuing to provide you with excellent service. See you next time! Sincerely, The Lynn Layton Chevrolet Team

April 09, 2025

Great , friendly, and knowledgeable people to work with. I would recommend them and this dealership to everyone. More

by alabamafarmer1
Recommend Dealer
Yes
Apr 09, 2025 -

Lynn Layton Chevrolet responded

Thank you for your great review! We at Lynn Layton Chevrolet appreciate your feedback about our friendly and knowledgeable team. Your recommendation means a lot to us, and we look forward to serving you and your referrals in the future! Sincerely, The Lynn Layton Chevrolet Team

April 09, 2025

Very nice and timely good staff nice waiting area and had knowledge about service warrenty More

by lachandramalone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff nice and knowledgeable, and that you enjoyed our waiting area. At Lynn Layton Chevrolet, we strive to provide a great experience for all our customers. We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

April 08, 2025

Good service & repairs were as expected. Missed out on vehicle detail but Matt was able to get finished before weekend More

by Rmbag01
Recommend Dealer
Yes
Employees Worked With
Matt (collision)
Apr 09, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're glad to hear that you had a positive experience with our service and that Matt was able to ensure your vehicle repairs were completed before the weekend. We appreciate your feedback about the vehicle detail and will strive to improve in that area. We look forward to seeing you again at Lynn Layton Chevrolet! Sincerely, The Lynn Layton Chevrolet Team

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