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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,870 Reviews

1,870 Reviews of Lynn Layton Chevrolet - Service Center

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September 30, 2024

A wonderfully kind friendly and helpful staff, interested in assisting customers with their automotive needs. More

by BRENT.MONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silas Hallmark
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Oct 01, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that you found our team at Lynn Layton Chevrolet to be kind, friendly, and helpful. We always strive to assist our customers with their automotive needs. We hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

September 30, 2024

My truck was there for 2 months and they didn't even touch it lost my keys to it and the battery was out of it so I wouldn't recommend them to nobody More

by chevycrossjerry2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul West
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Schrimsher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Hampton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Herndon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Aldridge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
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Oct 02, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We understand your frustration regarding the delay with your truck and the issues with your keys and battery. At Lynn Layton Chevrolet, we strive for the highest standards of service, and we appreciate your bringing this to our attention. If you would like to discuss your experience further, please feel free to contact us directly. Your satisfaction is important to us, and we hope to remedy this matter. Sincerely, The Lynn Layton Chevrolet Team

September 28, 2024

First class dealership everyone was great to deal with from sales to the service department More

by bw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silas Hallmark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Cessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We appreciate your kind words about the team at Lynn Layton Chevrolet, from sales to service. It's our goal to provide a first-class experience for all our customers. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

September 28, 2024

I brought my car up there to get it serviced, and he supposed to be ordering me. A part never called me back never called my part in. More

by MRSBEVJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the service and lack of communication about your part order. Your feedback is important, and we would like to resolve this matter. Please contact us directly, so we can discuss this matter further. Sincerely, The Lynn Layton Chevrolet Team

September 28, 2024

Courteous, professional and friendly good folks to deal with. I felt he made sure my vehicle was cared for. More

by RPICKENS1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We appreciate your positive feedback about your experience at Lynn Layton Chevrolet. We're glad to hear that our team provided courteous and professional service while taking care of your vehicle. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

September 28, 2024

Not enough mechanics. People are nice but repairs take much longer than they should. They need at least one more diesel technician. More

by ALAN9554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Swann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Report | Print
Sep 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We appreciate your input regarding the repair times at Lynn Layton Chevrolet. We understand the importance of timely service, and your comments help us work towards improving our processes. If you have any further questions or concerns, please feel free to reach out to us directly. We value your business and hope to serve you better in the future. Sincerely, The Lynn Layton Chevrolet Team

September 27, 2024

Ben does an awesome job keeping you informed of what going on with your vehicle. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Sep 27, 2024 -

Lynn Layton Chevrolet responded

Thank you, Bill! We appreciate your kind words about our service at Lynn Layton Chevrolet. It’s great to hear that you found our communication helpful during your vehicle service. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

September 26, 2024

Timely response with great and friendly people and courtesy service, great atmosphere and clean work area More

by huttrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
Report | Print
Sep 27, 2024 -

Lynn Layton Chevrolet responded

Thank you for the wonderful feedback! We're thrilled to hear that you experienced timely responses and friendly service at Lynn Layton Chevrolet. We strive to maintain a welcoming atmosphere and a clean environment for all our customers. We hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

September 26, 2024

Left Tahoe on Saturday & they gave me another one to drive until mine was fixed. More

by dawna.mcafee
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris is who I dealt with on Saturday since the service department was closed. He’s the only person I ever saw in person. He took care of me quick. , Gary Ray, Ben Thrasher
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Sep 27, 2024 -

Lynn Layton Chevrolet responded

Thank you for your review! We're thrilled to hear that we were able to provide you with a vehicle to drive while yours was being fixed. At Lynn Layton Chevrolet, we strive to ensure our customers have a smooth experience during service. We appreciate your feedback and hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

September 26, 2024

As an insurance adjuster I have dealt with many Dealerships, Service depts, and body shops; Lynn Layton masters them all. If you’re not using Lynn Layton for all of your vehicular needs, you are mi More

by Jack S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Report | Print
Sep 27, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Lynn Layton Chevrolet and our team. It is great to hear that you found our service hassle-free. We look forward to assisting you with all of your vehicular needs in the future, and we encourage you to share your positive experience with others. Thank you for choosing Lynn Layton Chevrolet! Sincerely, The Lynn Layton Chevrolet Team

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