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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,870 Reviews

1,870 Reviews of Lynn Layton Chevrolet - Service Center

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September 06, 2024

George kept us informed about the service needed and completed the service as described within the time frame promised. More

by mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Lynn Layton Chevrolet responded

Thank you, Mandy, for your wonderful review! We’re thrilled to hear that you were kept informed about the service performed on your vehicle and that it was completed in a timely manner. At Lynn Layton Chevrolet, we strive for excellent customer service, and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

September 05, 2024

I waited more then an hour and a half. When we complained they said our appointment wasn't until 10. That was not true! More

by clbartley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Vanhoozer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
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Sep 06, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand how frustrating it can be to have a delay, especially when you believed your appointment time was correct. We appreciate your feedback as it helps us improve our services. If you'd like to discuss this further, please reach out to us at Lynn Layton Chevrolet. We look forward to the opportunity to assist you better in the future. Sincerely, The Lynn Layton Chevrolet Team

September 05, 2024

Wonderful group of people. Answer all questions. They really listen and care about your needs. More

by rrobbins35601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you felt listened to and supported by our team at Lynn Layton Chevrolet. It's our goal to ensure every customer has a positive experience. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

September 05, 2024

Very good inventory knowledge about products good. Good service department very good sales person class operation More

by bill.dunaway27@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Sep 05, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Lynn Layton Chevrolet. It’s great to know that you found our inventory knowledgeable and our service department commendable. We appreciate your recognition of our sales team and operations. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

September 04, 2024

Great dealership to deal with, very friendly and always making sure customer is taking care of. 5 star dealership More

by A&K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
Report | Print
Sep 05, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We at Lynn Layton Chevrolet truly appreciate your positive feedback. It’s wonderful to hear that you had a great experience with our team and felt well taken care of. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

September 02, 2024

Joel cessa was awesome. Professional from beginning to end. Managed the sale, add ons, and kept me informed the entire way. More

by jpjlwhite
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joel Cessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We are thrilled to hear that you had an awesome experience with Joel at Lynn Layton Chevrolet. We strive for professionalism and transparency throughout the sales process, and it's great to know that this was reflected during your visit. We appreciate your support and look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

September 02, 2024

GREAT CAREING PEOPLE AND THEY TAKE CARE OF THEIR CUSTOMERS NEEDS! ALWAYS THERE FOR YOU! More

by JON EMENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
Report | Print
Sep 04, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We truly appreciate your positive feedback about the team at Lynn Layton Chevrolet. It's our goal to ensure every customer feels cared for and well taken care of. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

September 01, 2024

Awesome place to buy from and to have service done. I wouldn't go anywhere else. More

by shawnhholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Report | Print
Sep 03, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Lynn Layton Chevrolet and are thrilled to hear that you had an awesome experience both buying and servicing your vehicle with us. We look forward to seeing you next time! Sincerely, The Lynn Layton Chevrolet Team

August 31, 2024

Friendly, knowledgeable & efficient. Would recommend to all those seeking to buy a new Chevy Truck. More

by JON89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Tanksley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review, Jon! We truly appreciate your kind words and are thrilled to hear that you found our team at Lynn Layton Chevrolet friendly, knowledgeable, and efficient. Your recommendation means a lot to us, and we look forward to assisting you and others with their Chevy truck needs in the future! Sincerely, The Lynn Layton Chevrolet Team

August 31, 2024

Thanks for fixing my 2015, Chevy Equinox. I recently moved her from out of State. I took my truck to Pro Tech, 2 times, never fixed the problem. I took it to Lynn Layton Chevrolet. First t More

by pamelaareynolds1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, Don't know Them. The lady @ the front desk was Sweet an Nice an polite, Thank you.
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Sep 03, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that we were able to fix your 2015 Chevy Equinox on your first visit to Lynn Layton Chevrolet. Your satisfaction is our priority, and we appreciate your trust in us after your experience elsewhere. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

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