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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,843 Reviews

1,843 Reviews of Lynn Layton Chevrolet - Service Center

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August 15, 2024

Helpful, courteous, timely and professional . Especially the tow truck driver.. will recommend you to my friends. More

by fturnage50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you found our service helpful, courteous, and professional. We'll be sure to pass along your kind words to our tow truck driver as well. Your recommendation means a lot to us! We look forward to serving you and your friends at Lynn Layton Chevrolet in the future. Sincerely, The Lynn Layton Chevrolet Team

August 15, 2024

Service great and people are courteous and friendly and respectful and they will always make sure that you know that they are there for you. More

by BOMANM0024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We genuinely appreciate your kind words about our service and team at Lynn Layton Chevrolet. It's great to hear that you felt supported and respected during your visit. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

August 15, 2024

George was very helpful & friendly. He got me out of there within thirty minutes. Great experience! More

by GAYLE.TEMPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Lynn Layton Chevrolet responded

Thank you, Gayle, for your fantastic review! We're thrilled to hear that you had a great experience at Lynn Layton Chevrolet and that George was able to assist you efficiently. We appreciate your feedback and hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

August 14, 2024

Customer service was great and friendly, I didn’t have to wait a very long time. More

by lateriaorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
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Aug 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our friendly team at Lynn Layton Chevrolet and that the wait was minimal. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

August 13, 2024

I had an appointment but arrived early because I had to drive 45 minutes to get there and was surprised that they went ahead and took me in. I was very satisfied. More

by vmoore44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us! We’re glad to hear that you were satisfied with your visit to Lynn Layton Chevrolet, especially after your long drive. It’s great to know our team was able to accommodate you ahead of your appointment. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, The Lynn Layton Chevrolet Team

August 12, 2024

Lynn Layton always provides excellent service and the visit on August 9th was as expected. George in the Service Department always provides great service. More

by sandra_bartlett
Service Time
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We greatly appreciate your feedback about the excellent service you received during your visit to Lynn Layton Chevrolet, especially from George in the Service Department. We strive to maintain such high standards and are glad to hear you had a great experience. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

August 12, 2024

Lynn Layton knows how to take care of their customers. Highly rated. always enjoy my trip to their shop More

by mdw12053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you enjoy your visits to Lynn Layton Chevrolet. Our team is dedicated to providing excellent service, and we look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

August 11, 2024

My service was very good , the only thing I recommend is that they drape the cars when changing oil. I have a show car ( corvette) I noticed body prints against my car when I arrived home . Wasn’t happy ab More

by PAMPOWELL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of her name, but the lady where I paid for my service was super nice . , Ben Thrasher
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Aug 13, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback, Pam. We're glad to hear that your service at Lynn Layton Chevrolet was good. We appreciate your recommendation regarding draping cars during oil changes, especially for a car like your Corvette. Your satisfaction is important to us, and we will certainly take your suggestion into consideration to improve our processes. We hope to see you again soon, and thank you for choosing us! Sincerely, The Lynn Layton Chevrolet Team

August 10, 2024

Did not perform maintenance requested and very bad communications . Would not return answer or return calls. Made appointment and took three days to get into shop. More

by nathan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
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Aug 12, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us, Nathan. We understand your frustration regarding the maintenance request and communication issues, and we appreciate your feedback. It’s important to us at Lynn Layton Chevrolet that our customers feel heard and valued. We encourage you to reach out to us directly so we can address your concerns and work towards a resolution. Your experience matters, and we strive to meet our standards in every interaction. Thank you again for your input. Sincerely, The Lynn Layton Chevrolet Team

August 09, 2024

They have always treated me fair and courteous. Not had any problems with there customer service. More

by KEVIN.L.HOOD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Aug 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We appreciate your feedback regarding the courteous service you've received at Lynn Layton Chevrolet. We're glad to know that you haven't encountered any issues with our customer service. If there's anything more we can do for you, please feel free to reach out. We look forward to assisting you again! Sincerely, The Lynn Layton Chevrolet Team

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