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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,823 Reviews

1,823 Reviews of Lynn Layton Chevrolet - Service Center

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June 15, 2024

Problem was handled timely and efficiently. Lynn Layton’s service department has always done an excellent job. More

by ANUNNELEE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Lynn Layton Chevrolet responded

Thank you for the kind words about our service department at Lynn Layton Chevrolet! We are thrilled to hear that your problem was handled efficiently. We appreciate your support and look forward to assisting you again in the future. Sincerely, The Lynn Layton Chevrolet Team

June 14, 2024

Terrible experience Made an appointment a week ago for a tailgate recall on my 2021 Chevy Silverado 2500 HD and I get there and there’s no parts when I specifically asked the girl on the phone when I made t More

by Silverado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us, we appreciate your feedback. We understand the frustration you encountered with the appointment process for the tailgate recall and tire installation on your vehicle. Please reach out to us directly so we can address your concerns and ensure a better service experience in the future. Sincerely, The Lynn Layton Chevrolet Team

June 14, 2024

Friendly, knowledgeable and through when I have my Traverse there for any type of maintenance. More

by janiceanglin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray
Jun 18, 2024 -

Lynn Layton Chevrolet responded

Thank you for choosing Lynn Layton Chevrolet, Janice! We appreciate your kind words about our service for your Chevrolet Traverse. We look forward to assisting you with any maintenance needs in the future. Drive safely! Sincerely, The Lynn Layton Chevrolet Team

June 12, 2024

Great customer service from the entire team. Although I believe I dealt with Mike. Easy arrangements for scheduling service. Everything was smooth from the time I dropped off to the time I picke More

by jbenderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your positive experience with us! We are thrilled to hear about the great customer service you received from our team at Lynn Layton Chevrolet. We're glad to know that scheduling service was easy and that everything went smoothly from drop-off to pick-up. We look forward to seeing you again for your future automotive needs! Sincerely, The Lynn Layton Chevrolet Team

June 12, 2024

George was prompt and Thor with answering everything that my vehicle needed as well as the recall that I was t aware of. He assured me that they would have me up and running like new again. George was awesom More

by CHRSTNGARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for choosing Lynn Layton Chevrolet! We are thrilled to hear that George provided excellent service by addressing all your vehicle's needs. We strive to deliver top-notch service, and we look forward to assisting you again in the future. Thank you for your kind words! Sincerely, The Lynn Layton Chevrolet Team

June 12, 2024

Courtesy Great, Waiting Time Good, Conversation Good, Communication Good, Check Out Good, Always Positive Service. More

by SS GIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for choosing Lynn Layton Chevrolet and for the positive review! We are thrilled to hear that you had a great experience with us. We strive to provide excellent customer service, and we look forward to assisting you again in the future. Thank you for your feedback! Sincerely, The Lynn Layton Chevrolet Team

June 11, 2024

On time and very professional. Would recommend to everyone to use Lynn Layton for all of there service and warranty needs. More

by HTEAM14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray
Jun 13, 2024 -

Lynn Layton Chevrolet responded

Thank you for choosing Lynn Layton Chevrolet for your service and warranty needs. We appreciate your recommendation and look forward to assisting you in the future! Sincerely, The Lynn Layton Chevrolet Team

June 10, 2024

Very quick to get service done with a appointment. They was very nice to also deal with. More

by mickeybrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Lynn Layton Chevrolet responded

Thank you for your positive review, Mickey! We're glad to hear that you had a pleasant experience with us at Lynn Layton Chevrolet. We pride ourselves on providing timely service and excellent customer care. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, The Lynn Layton Chevrolet Team

June 09, 2024

Ben is the greatest. He was so kind and professional. He made a bad experience, much better. More

by christyarnett70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Jun 11, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your positive with us, Christy. We are glad to hear that Ben provided you with exceptional service and turned your experience around. Please do not hesitate to reach out if there is anything you would like to discuss. We appreciate your kind words and look forward to welcoming you back to Lynn Layton Chevrolet in the future. Sincerely, The Lynn Layton Chevrolet Team

June 07, 2024

Very friendly and quick. In and out in under 45 minutes. Very satisfied with service More

by FWBUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Lynn Layton Chevrolet responded

Thank you for the positive review! We are delighted to hear that you had a friendly and quick experience at Lynn Layton Chevrolet. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, The Lynn Layton Chevrolet Team

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