Lynn Layton Chevrolet - Service Center
Decatur, AL
1,823 Reviews of Lynn Layton Chevrolet - Service Center
Problem was handled timely and efficiently. Lynn Layton’s service department has always done an excellent job. Lynn Layton’s service department has always done an excellent job. More
Terrible experience Made an appointment a week ago for a tailgate recall on my 2021 Chevy Silverado 2500 HD and I get there and there’s no parts when I specifically asked the girl on the phone when I made t tailgate recall on my 2021 Chevy Silverado 2500 HD and I get there and there’s no parts when I specifically asked the girl on the phone when I made the appointment. Make sure you have parts. She says we will. I get there and there’s no parts, so now I have to make another appointment to get it done. Then I wanted to get some tires put on my truck and I asked the guy if I can get it done on a Monday he says no we’re too busy on Mondays and totally blew it off i mean there other days in the week I was just asking for Monday, but you could’ve said you know there’s more days in the week. You could’ve just made it for different day. Well then I left there and then I had to call Michelle on the phone and make an appointment. I said hey, I need to make an appointment for, these tires installed she acted like she didn’t wanna do it and I was ruining her day she makes the appointments she sent me the service to make an appointment but then I get on the phone with service guy and the service guy says hey you gotta talk to Michelle for appointments so then she clicks me tries to send me back to Michelle. she don’t answer the phone so then I had to go to the call the main line and asked for Michelle again then I get Michelle and she’s like hello like she don’t even wanna talk. I said I just need to make an appointment for these tires and it’s just like it was just killing her to make the appointment. More
Friendly, knowledgeable and through when I have my Traverse there for any type of maintenance. Traverse there for any type of maintenance. More
Great customer service from the entire team. Although I believe I dealt with Mike. Easy arrangements for scheduling service. Everything was smooth from the time I dropped off to the time I picke Although I believe I dealt with Mike. Easy arrangements for scheduling service. Everything was smooth from the time I dropped off to the time I picked up my truck. More
George was prompt and Thor with answering everything that my vehicle needed as well as the recall that I was t aware of. He assured me that they would have me up and running like new again. George was awesom my vehicle needed as well as the recall that I was t aware of. He assured me that they would have me up and running like new again. George was awesome More
Courtesy Great, Waiting Time Good, Conversation Good, Communication Good, Check Out Good, Always Positive Service. Communication Good, Check Out Good, Always Positive Service. More
On time and very professional. Would recommend to everyone to use Lynn Layton for all of there service and warranty needs. Would recommend to everyone to use Lynn Layton for all of there service and warranty needs. More
Very quick to get service done with a appointment. They was very nice to also deal with. They was very nice to also deal with. More
Ben is the greatest. He was so kind and professional. He made a bad experience, much better. He was so kind and professional. He made a bad experience, much better. More
Very friendly and quick. In and out in under 45 minutes. Very satisfied with service In and out in under 45 minutes. Very satisfied with service More