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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,830 Reviews

1,830 Reviews of Lynn Layton Chevrolet - Service Center

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May 28, 2024

I had a great experience with Lynn layton chevrolet's service department. The service was to my satisfaction. More

by Spencecurrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
May 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your positive experience with Lynn Layton Chevrolet's service department! We are thrilled to hear that the service provided was to your satisfaction. We appreciate your feedback and look forward to seeing you again for your future automotive needs. Sincerely, The Lynn Layton Chevrolet Team

May 28, 2024

It was truly amazing! the service was fantastic! it was fast and easy! the process was super easy More

by limbaughsarahalice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
Report | Print
May 30, 2024 -

Lynn Layton Chevrolet responded

We are thrilled to hear about your amazing experience at Lynn Layton Chevrolet. Providing fantastic service in a fast and easy process is always our goal. We appreciate your kind words and look forward to seeing you again in the future. Sincerely, The Lynn Layton Chevrolet Team

May 27, 2024

Quick and efficient oil change service, friendly staff, and great prices. Highly recommended for maintenance! More

by Lance Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
Report | Print
May 29, 2024 -

Lynn Layton Chevrolet responded

Thank you, Lance, for the positive feedback on our quick and efficient oil change service, friendly staff, and great prices at Lynn Layton Chevrolet. We are thrilled to hear that you had a great experience with us. We appreciate your recommendation and hope to see you again for maintenance in the future! Sincerely, The Lynn Layton Chevrolet Team

May 27, 2024

Clean facility, friendly service and knowledgable staff. The complementary transport to and from work while the repairs are performed is very helpful and will keep me coming back. More

by Jacobroberts109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Lynn Layton Chevrolet responded

Thank you, Jacob, for sharing your positive experience with Lynn Layton Chevrolet. We are thrilled to hear that you found our facility clean, our staff knowledgeable, and our service friendly. Providing complementary transportation during repairs is important to us, and we are glad it was helpful to you. We look forward to welcoming you back in the future. Sincerely, The Lynn Layton Chevrolet Team

May 26, 2024

I was told my truck would be ready for pick up in 24 hours for dropping it off for a oil leak . I dropped it off on Monday morning at my scheduled time I gave them to Tuesday evening and it was not read More

by SEALANDSTRIPE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Vanhoozer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
Report | Print
May 28, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us regarding the delay in servicing your truck for an oil leak. We are truly disappointed to hear about the inconvenience and frustration this has caused you. We understand the importance of timely service and effective communication. This experience does not reflect the level of service we aim to provide at Lynn Layton Chevrolet. We would like to work towards a resolution and ensure your satisfaction. Please reach out to us directly at your convenience so we can address your concerns and assist in any way possible. Thank you for bringing this to our attention. Sincerely, The Lynn Layton Chevrolet Team

May 26, 2024

Great dealership! Love the people and the service department! Would highly recommend to a friend! More

by strawberrygirl2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
Report | Print
May 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for the fantastic review! We are thrilled to hear that you had a positive experience with Lynn Layton Chevrolet. We appreciate your recommendation and look forward to helping you with any future automotive needs. Sincerely, The Lynn Layton Chevrolet Team

May 25, 2024

The kindness respect was very appreciated and I would definitely recommend Lynn layton to anyone More

by aprilsteele79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
Report | Print
May 28, 2024 -

Lynn Layton Chevrolet responded

Thank you, April! We're thrilled to hear about your positive experience at Lynn Layton Chevrolet. We appreciate your recommendation and are here for you or anyone you know looking for great service. Sincerely, The Lynn Layton Chevrolet Team

May 25, 2024

Great service! Stayed in contact with me to give updates about my vehicle. Also provided a loaner vehicle. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review, Ben! We are delighted to hear about your positive experience at Lynn Layton Chevrolet. Keeping you informed and providing a loaner vehicle are key aspects of our customer service. We look forward to serving you again in the future. Sincerely, The Lynn Layton Chevrolet Team

May 24, 2024

I took my truck up there for service and when my wife got back home with it the back driver side tire was hanging off with only 2 out of 8 lug nuts More

by nate_olive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Thrasher
Report | Print
May 26, 2024 -

Lynn Layton Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 24, 2024

Had some problems and discussed with jeff layton issues resolved. Always had great service until thos visit More

by jimmylleach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Thrasher
Report | Print
May 26, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your feedback, Jimmy. We're glad to hear that Jeff Layton was able to help resolve your concerns. We value your business and hope to provide you with exceptional service on your next visit. Please feel free to reach out if you have any further concerns. Sincerely, The Lynn Layton Chevrolet Team

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