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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,825 Reviews

1,825 Reviews of Lynn Layton Chevrolet - Service Center

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April 23, 2024

They were quick and efficient. I have 2 dealerships a lot closer to me that I refuse to use due to bad experiences, but I will be bringing my vehicle back here for further services More

by waite_christine2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback, Christine. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

April 23, 2024

Very dependable and very one is very friendly and helpful.Short waiting time on your service More

by KATHYKELLY0086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Lynn Layton Chevrolet responded

Thanks for your perfect review, Kathy! We're glad to hear that our team was friendly and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

April 22, 2024

Good service experience but just because you have an appointment does not mean you will be seen at that time. More

by rbarnett1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Apr 24, 2024 -

Lynn Layton Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

April 19, 2024

Very responsive to your concerns and follows up to make sure everything was to my satisfaction. More

by Bassguy285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Apr 22, 2024 -

Lynn Layton Chevrolet responded

Your experience is exactly what we aim for! We are so happy to hear that we could provide you with a memorable experience. We hope to see you again in the future. Sincerely, The Lynn Layton Chevrolet Team

April 18, 2024

My 2023 Silverado Duramax (I6 TurboDiesel) was down for 67 days for a DEF injector hose, due to the UAW strike in late 2023. Truck had 182 miles. Chevrolet took care of me after a strong letter. The dea More

by oilheadmike
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Report | Print
Apr 19, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We appreciate you taking the time to write this review and would like to learn more about your experience. Please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

April 18, 2024

Everything was great with the service except the long wait even after having an appointment. More

by PAMBROWN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Lynn Layton Chevrolet responded

Thanks for your great review, Pam. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

April 18, 2024

Mike Davis made the maintenance on my C8 coupe quick and easy! Called for an appointment and he got me in the same day! More

by kthorn3100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Report | Print
Apr 19, 2024 -

Lynn Layton Chevrolet responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to Mike as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Lynn Layton Chevrolet Team

April 14, 2024

I would have given them 5 stars but I went in for an oil change and a 4 wheel alignment. I ended up being there for 4 hours. I was told that I would be there 1-1.5 hours!! More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Apr 16, 2024 -

Lynn Layton Chevrolet responded

Thanks for your review, Susan. We do appreciate your patience for the extended wait that you encountered in our service center. Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

April 12, 2024

George is outstanding! ! He has always given us the best service!! He explains my repairs in terms I understand. More

by bama99mom
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Lynn Layton Chevrolet responded

It is great to hear about your recent experience. We will certainly pass on your feedback to George as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Lynn Layton Chevrolet Team

April 12, 2024

Service was fast and courteous. I was somewhat shocked at the total dollar amount on the ticket More

by dave0742work
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Report | Print
Apr 15, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you. Sincerely, The Lynn Layton Chevrolet Team

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