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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,811 Reviews

1,811 Reviews of Lynn Layton Chevrolet - Service Center

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March 20, 2024

Great service and timely service. They had my car for roughly a week while other Chevy dealers said it would be a month wait. More

by mrdeshon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Mar 22, 2024 -

Lynn Layton Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Lynn Layton Chevrolet Team

March 20, 2024

Was updated through the process. Car looked clean and brand new after wreck. They were very helpful More

by amandaletson17
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 22, 2024 -

Lynn Layton Chevrolet responded

Thanks for the kudos, Amanda. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Lynn Layton Chevrolet Team

March 19, 2024

Easy. Thorough. Knowledgeable. Professional. He made certain to get the problem diagnosed, parts ordered and all in good time. More

by mike_kelley
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
March 19, 2024

Always a pleasure Friendly personnel and responsible Had appointment and they kept me on schedule. More

by Wesmith39
Recommend Dealer
Yes
Employees Worked With
Mike checked me in but idk the tech that did the service
March 19, 2024

Ben Thrasher and George Swann are xxxx GOOD AT THEIR JOB. Whatever it takes to keep them working for you I would do it. More

by decbdsjim
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Mar 21, 2024 -

Lynn Layton Chevrolet responded

We appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! Sincerely, The Lynn Layton Chevrolet Team

March 19, 2024

George was great to deal with. Mike was was very rude. Was called and texted about my experience with the service department. I will not deal with Mike again. More

by 364lets
Recommend Dealer
No
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
March 19, 2024

Not satisfied at all. Waited over an hour last my appointment time before they even moved my truck and waited over 2 hours for a simple oil change and tire rotation. Wa More

by jeremy.fry11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No idea who I worked with or who worked on my truck they didn't tell me their names. , Ben Thrasher
Mar 21, 2024 -

Lynn Layton Chevrolet responded

Jeremy, we are concerned to hear about the poor experience you had with us. We are committed to improving our services, and your insights will be invaluable in helping us make any necessary changes. We hope you will give us another chance to make it right and provide you with a much better experience. If there's anything specific you would like to discuss or if you have any further feedback, please don't hesitate to reach out to us directly. Sincerely, The Lynn Layton Chevrolet Team

March 18, 2024

I had an appointment for 3/13 @ 9am. My car sat there for three business days and was never looked at. Every time I called to check on it I was told 'I should be calling you in a few hou More

by brooke_lindsey
Recommend Dealer
No
Employees Worked With
Ben Thrasher, Ben Thrasher
March 18, 2024

Very friendly people and are very helpful and polite. Great service team thank you so much More

by JUSTBEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lynn Layton Chevrolet responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, The Lynn Layton Chevrolet Team

March 17, 2024

My experience is always great , fast and friendly. I will definitely recommend the service to my friends & family . More

by latwonbailey
Recommend Dealer
Yes
Mar 20, 2024 -

Lynn Layton Chevrolet responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Lynn Layton Chevrolet Team

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