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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,808 Reviews

1,808 Reviews of Lynn Layton Chevrolet - Service Center

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March 11, 2024

Got new tires - did good job. Took exact amount of wait time as he told me. More

by cherylddulaney
Recommend Dealer
Yes
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Mar 14, 2024 -

Lynn Layton Chevrolet responded

Thanks for this awesome review, Cheryl! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Lynn Layton Chevrolet Team

March 11, 2024

Very professional and nice Donna was responsive and understanding in a professional manner! Highly recommended More

by MARKH8942
Recommend Dealer
Yes
Employees Worked With
Doing was very professional and nice!
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Mar 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for this amazing review and shoutout for Donna! We really appreciate your business, Mark. Sincerely, The Lynn Layton Chevrolet Team

March 11, 2024

Every thing went great. Would recommend Lyn Layton for all your services. Greatest dealership to deal with. More

by MARY.HARRY6096
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
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Mar 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Mary. Sincerely, The Lynn Layton Chevrolet Team

March 09, 2024

Fast service. Clean waiting room with clean water Easy appointment to make Will always come here to service my Chevrolet More

by MARIEA584
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
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Mar 12, 2024 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Mariea. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Lynn Layton Chevrolet Team

March 09, 2024

Good experience I was happy that my oil change was not 2 hours like it was the last time I was there. More

by Connie Sherman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
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Mar 11, 2024 -

Lynn Layton Chevrolet responded

We thank you for this review of our service center, Connie! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Lynn Layton Chevrolet Team

March 09, 2024

Is what great I had a great experience. Fastest oil change ever I will be back More

by Shere0707
Recommend Dealer
Yes
Employees Worked With
Michael
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Mar 12, 2024 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

March 09, 2024

Quick and communicative service. Great folks. Personal experience. Lynn Layton never fails to exceed my expectations. More

by tcounts00
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
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Mar 12, 2024 -

Lynn Layton Chevrolet responded

Thank you for this amazing review of your experience here at Lynn Layton Chevrolet! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, The Lynn Layton Chevrolet Team

March 08, 2024

My experience was great! From the time I was greeted, I was treated very professionally and my service was explained to me and they handled the services for my vehicle. More

by gdgarth1965
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Report | Print
Mar 08, 2024 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

March 08, 2024

Very helpful and easy to work with My car was taken care of very well More

by JENNIFER.CHAPPELL66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
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Mar 08, 2024 -

Lynn Layton Chevrolet responded

Jennifer, we are so glad we could take care of all of your needs at Lynn Layton Chevrolet. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Lynn Layton Chevrolet Team

March 08, 2024

You need a better system when dealing with tire issues. If you're going to sale additional warranties on your tires you have to have a way to take immediate care of customers with tire problems. More

by mtmjackson
Recommend Dealer
No
Employees Worked With
George Swann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Report | Print
Mar 11, 2024 -

Lynn Layton Chevrolet responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Lynn Layton Chevrolet Team

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