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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,814 Reviews

1,814 Reviews of Lynn Layton Chevrolet - Service Center

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February 07, 2024

Always a great experience with Lynn Layton's crew. Very professional and polite. Thanks for the help More

by DKERBY
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Feb 08, 2024 -

Lynn Layton Chevrolet responded

At Lynn Layton Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Lynn Layton Chevrolet Team

February 06, 2024

They were very prompt at fixing my truck. Great service and courteous and very helpful. More

by Hill Belew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Lynn Layton Chevrolet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Hill. Please don't hesitate to call if we can help with anything at all. Sincerely, The Lynn Layton Chevrolet Team

February 06, 2024

There is plenty of stock on vehicles and all the staff are very friendly. Service Dept are quick and helpful, all while you wait in a nice seating area. More

by joesam1988
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Feb 08, 2024 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Joe. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Lynn Layton Chevrolet Team

February 06, 2024

Check-in was painless and speedy. Service personnel were courteous and efficient. Service was completed in a reasonable amount of time and cost was competitive. More

by h2odocnnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Lynn Layton Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Lynn Layton Chevrolet Team

February 06, 2024

Great group from front to back. Professional and courteous. Have purchased many many vehicles from Layton. More

by bbiles
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Feb 08, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

February 05, 2024

Friendly staff at Lynn Layton. Facilities are good while the customer is awaiting their vehicle. More

by newellmgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Feb 06, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

February 05, 2024

I was greeted when I arrived. I received a call when the work was completed. I was amazed at how clean the service was. More

by Donna G
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Feb 07, 2024 -

Lynn Layton Chevrolet responded

Thank you for your outstanding rating about our service department, Donna. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Lynn Layton Chevrolet Team

February 05, 2024

Wait time is too long. Wait time is too long but George Swann was very helpful in seeing that it got through quickly. And, my car has a recall, he ordered the and said he w More

by terrishurl85
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Feb 07, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback, Terri. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lynn Layton Chevrolet Team

February 04, 2024

The walk in option was the perfect opportunity to fit the service of my vehicle into my schedule. The staff support was timely, efficient and effective. More

by KEVINGARNES
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Feb 06, 2024 -

Lynn Layton Chevrolet responded

Kevin, we are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Lynn Layton Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Lynn Layton Chevrolet Team

February 04, 2024

Everyone there is very friendly especially Bob Service department was very helpful I'll be back More

by mike_detzel
Recommend Dealer
Yes
Employees Worked With
Gary Ray, Gary Ray
Feb 06, 2024 -

Lynn Layton Chevrolet responded

Thank you for leaving us this great review, Mike! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lynn Layton Chevrolet Team

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