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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,859 Reviews

1,859 Reviews of Lynn Layton Chevrolet - Service Center

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February 08, 2024

Sales department is horrible and I doubt I would ever buy from them - service and body shop are excellent More

by shelley.byrd
Recommend Dealer
Yes
Employees Worked With
Body shop
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Feb 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback, Shelley. We appreciate you taking the time to write this review and would like to learn more about your experience. Please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

February 08, 2024

Always a pleasure to do business with Lynn Layton Chevrolet. I buy all my vehicles from Lynn Layton Chevrolet More

by charlesladams
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
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Feb 09, 2024 -

Lynn Layton Chevrolet responded

Charles, thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Lynn Layton Chevrolet. We can’t wait to see you for your next servicing appointment! Sincerely, The Lynn Layton Chevrolet Team

February 08, 2024

Had a 10 o'clock appointment. They finished the oil change at 12:30. Was told that I would have to bring it back to complete the recall update and the camera problem. More

by JLTJR
Recommend Dealer
No
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
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Feb 09, 2024 -

Lynn Layton Chevrolet responded

We appreciate your feedback and are concerned about your recent service experience. Please reach out to us so we can discuss your experience in more detail. We look forward to hearing from you. Sincerely, The Lynn Layton Chevrolet Team

February 07, 2024

good work took longer that expected, think they are short on mechanics how are you? More

by elkinschase11
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
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Feb 08, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. Here at Lynn Layton Chevrolet, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, The Lynn Layton Chevrolet Team

February 07, 2024

Had a nice experience Nice ppl timely manner got the payment where I wanted it More

by KHARRIS10142006
Recommend Dealer
Yes
Employees Worked With
Gary Ray, Gary Ray
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Feb 08, 2024 -

Lynn Layton Chevrolet responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Lynn Layton Chevrolet Team

February 07, 2024

Always a great experience with Lynn Layton's crew. Very professional and polite. Thanks for the help More

by DKERBY
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Feb 08, 2024 -

Lynn Layton Chevrolet responded

At Lynn Layton Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Lynn Layton Chevrolet Team

February 06, 2024

Great group from front to back. Professional and courteous. Have purchased many many vehicles from Layton. More

by bbiles
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Feb 08, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

February 06, 2024

Check-in was painless and speedy. Service personnel were courteous and efficient. Service was completed in a reasonable amount of time and cost was competitive. More

by h2odocnnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Lynn Layton Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Lynn Layton Chevrolet Team

February 06, 2024

They were very prompt at fixing my truck. Great service and courteous and very helpful. More

by Hill Belew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2024 -

Lynn Layton Chevrolet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Hill. Please don't hesitate to call if we can help with anything at all. Sincerely, The Lynn Layton Chevrolet Team

February 06, 2024

There is plenty of stock on vehicles and all the staff are very friendly. Service Dept are quick and helpful, all while you wait in a nice seating area. More

by joesam1988
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Report | Print
Feb 08, 2024 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Joe. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Lynn Layton Chevrolet Team

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