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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,859 Reviews

1,859 Reviews of Lynn Layton Chevrolet - Service Center

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February 05, 2024

Friendly staff at Lynn Layton. Facilities are good while the customer is awaiting their vehicle. More

by newellmgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Feb 06, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

February 05, 2024

I was greeted when I arrived. I received a call when the work was completed. I was amazed at how clean the service was. More

by Donna G
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Feb 07, 2024 -

Lynn Layton Chevrolet responded

Thank you for your outstanding rating about our service department, Donna. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Lynn Layton Chevrolet Team

February 05, 2024

Wait time is too long. Wait time is too long but George Swann was very helpful in seeing that it got through quickly. And, my car has a recall, he ordered the and said he w More

by terrishurl85
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
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Feb 07, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback, Terri. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lynn Layton Chevrolet Team

February 04, 2024

It was a great experience. Everyone was very friendly and it was a comfortable environment to wait on my car. Assisted me with all my needs. More

by KWAKE0814
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Feb 06, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your feedback! We’re so glad you received such excellent service during your visit at Lynn Layton Chevrolet. Making sure our guests are taken care of is our biggest priority and hearing that we accomplished that lets us know we’re headed in the right direction. We hope you’ll keep us in mind for the future so we can take care of you again! Sincerely, The Lynn Layton Chevrolet Team

February 04, 2024

Friendly and answered my questions thoroughly I felt good about about the service performed on my car More

by mgrimes256
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Feb 06, 2024 -

Lynn Layton Chevrolet responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Lynn Layton Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Lynn Layton Chevrolet Team

February 04, 2024

The walk in option was the perfect opportunity to fit the service of my vehicle into my schedule. The staff support was timely, efficient and effective. More

by KEVINGARNES
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Report | Print
Feb 06, 2024 -

Lynn Layton Chevrolet responded

Kevin, we are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Lynn Layton Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Lynn Layton Chevrolet Team

February 04, 2024

Everyone is has been kind and helpful in the service dept. I especially appreciate George's help in expediting my service issue after the car was returned to me and the issue was not fixed. More

by Wrightme78
Recommend Dealer
Yes
Employees Worked With
George Swan
Report | Print
Feb 06, 2024 -

Lynn Layton Chevrolet responded

We are truly grateful for this awesome review! We are thrilled that George was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Lynn Layton Chevrolet Team

February 04, 2024

Good experience Employees were prompt and polite. Had time to listen to a problem with the backup camera and a simple resolution. More

by GERRYDELASHAW
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Feb 06, 2024 -

Lynn Layton Chevrolet responded

Thank you for putting your trust in Lynn Layton Chevrolet, Gerry! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

February 04, 2024

Everyone there is very friendly especially Bob Service department was very helpful I'll be back More

by mike_detzel
Recommend Dealer
Yes
Employees Worked With
Gary Ray, Gary Ray
Report | Print
Feb 06, 2024 -

Lynn Layton Chevrolet responded

Thank you for leaving us this great review, Mike! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lynn Layton Chevrolet Team

February 03, 2024

Just came in for an oil change and a tire patch. Pleasantly surprised how quick I was out. More

by Adkegg
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Feb 06, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

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