Lynn Layton Ford

Excellent customer service. Fast delivery. Personalized service. Was an absolute pleasure doing business here and with Kerry Jones, in particular. Fast delivery. Personalized service. Was an absolute pleasure doing business here and with Kerry Jones, in particular. More

Purchased a vehicle with no hassle at all. Very friendly folks. They will definitely get my business in the future. Very friendly folks. They will definitely get my business in the future. More

Horrible experience with a Warranty job. Very displeased with the whole situation. 21’ f-150 died in left lane of interstate with my family, to after 3 weeks my truck was at the dealership Very displeased with the whole situation. 21’ f-150 died in left lane of interstate with my family, to after 3 weeks my truck was at the dealership with no one knowing it was there, to being nearly 3 months my truck was at the dealership. Finally my truck was brought into the shop on a Friday morning and was ready to go Tuesday morning. All it was, was a bad fuel pump. this is the ‘high points’ of my displeasement More

Enjoyed the complementary pick up and delivery for servicing my vehicle. Would recommend this Ford dealership. servicing my vehicle. Would recommend this Ford dealership. More

Always enjoy working with Joe to get our vehicles serviced and all your staff are very friendly:) serviced and all your staff are very friendly:) More

Several issues from poor management and mistakes. That's all. That's fairly common for dealership service departments I think. Poor service. Expensive. Slow. Lies. Normal. The friends and family disc That's all. That's fairly common for dealership service departments I think. Poor service. Expensive. Slow. Lies. Normal. The friends and family discount that was given to smooth it over was appreciated but paltry in comparison. More

They were rude to my wife and did not explain the results. She asked to take a look at another issue with no feedback. results. She asked to take a look at another issue with no feedback. More

Quick and efficient experience. Brake replacement took less time than I anticipated. Will use again. Brake replacement took less time than I anticipated. Will use again. More

WARNING: Do not trust Lynn Layton Ford in northern Alabama to honor their coverage and warranty service. They have had my vehicle for almost three months and have been sitting on it while doing nothin Alabama to honor their coverage and warranty service. They have had my vehicle for almost three months and have been sitting on it while doing nothing to fix it. The dealership where I bought the car has tried multiple times to contact them and had had to leave messages that they have refused to return even to give status reports. And this is far from the only issue I've heard about with them sitting in warranty repairs while the vehicle owners continue to have to make payments on a vehicle they can't drive or accrue further debt on said vehicle because Lynn Layton Ford lacks the integrity to deal with warranty coverage in a timely manner. And I fully intend to warn others elsewhere on social media about this company. More

Awesome staff and salesmen. They took the time to find me exactly what I wanted and made the process very easy! They took the time to find me exactly what I wanted and made the process very easy! More