
Lynn Layton Ford
Decatur, AL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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1. One item I was disappointed with was the time it took to get to the trade-in. Though the use of a Z-plan on my previous car, the title was put in my Mother's name (85 years old). I brought her along to to get to the trade-in. Though the use of a Z-plan on my previous car, the title was put in my Mother's name (85 years old). I brought her along to sign the title to do the trade in. I mentioned this to the staff first thing hoping she could sign it first thing and she could go home, however, she ended up waiting over an hour and half before they came to get her signature. The price for the trade in was determined very early in the process and they could have gotten her to sign the title within the first 10 minutes and be done with it. 2. The trade in value for my car was decided in the back ground without any input from me. I had 7 bullet points to increase the value, but I did not get a chance to mention any of them. More
Satisfied with my repairs and the entire service department. Pretty sure nobody enjoys dealing with mechanical issues, but Lynn Layton made it as painless as possible. department. Pretty sure nobody enjoys dealing with mechanical issues, but Lynn Layton made it as painless as possible. More
The people at Lynn Layton Quicklane are professional and make sure you understand the cost and how long it will take to service you vehicle. I will continue to use them as my primary service provider. make sure you understand the cost and how long it will take to service you vehicle. I will continue to use them as my primary service provider. More
Good friends with good service. Nice clean waiting room with good seats. Service men know what they are doing Nice clean waiting room with good seats. Service men know what they are doing More
Told them I was gonna wait on my vehicle so I could go back to work. They said it would take about an hour which is fine. But they never told me service was done because they didn’t give paperwork to the back to work. They said it would take about an hour which is fine. But they never told me service was done because they didn’t give paperwork to the checkout lady. So I waited 2 and half hours. Before I finally walked outside and saw my truck parked off to the side of building where it wasn’t visible from waiting area. So I am really disappointed with experience. More
Great service. I took truck in for service work, went to work and picked up truck at lunch service work finished. Just same as al ways. I took truck in for service work, went to work and picked up truck at lunch service work finished. Just same as al ways. More
They do very good repairs. However, when purchasing my vehicle, I was decided. The vehicle had 4000 miles on it, I had to buy a rim, a tire, a jack and luggage racks. There is However, when purchasing my vehicle, I was decided. The vehicle had 4000 miles on it, I had to buy a rim, a tire, a jack and luggage racks. There is something wrong with the milage because I have kept up with the mileage and I've had the vehicle for 2 yrs. and 2 mos. And it is over 59,000 miles. I'm retired and don't really do a lot of driving, I know it shouldn't be that many miles. Now the that isn't wright. More
Great service! Fast and clean, great location, people, talent and fun, smart, fair, team, smile Fast and clean, great location, people, talent and fun, smart, fair, team, smile More
Very Helpful and very experienced. Great customer service. I would refer them to family and friends always. Great customer service. I would refer them to family and friends always. More