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Lynn Layton Ford - Service Center

Decatur, AL

4.6
346 Reviews

346 Reviews of Lynn Layton Ford - Service Center

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October 22, 2023

Good as usual. Not a big fan of forced reviews and works could be cheaper More

by GUYNTONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

Purchased a set of tires and had them installed at Quick Lane Service Center. Brad kept me informed of the progress of the service, recommended new brake pads and machining the rear rotor disks. Tire alignm More

by RMARSH53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad at Quick Lane
October 20, 2023

I always receive excellent service from Lynn Layton Ford. I drive from another city to get my regular service from Lynn Layton. More

by DEBBIETHORNBREWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Great service and friendly staff that kept us informed of what was needed to fix our truck. More

by dma8034294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

They communicated well and got my truck fixed. The office staff was nice and communicated More

by TODD65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

SHANE WAS WONDERFUL AND VERY HELPFUL! ! GREAT CUSTOMER SERVICE! I LOVE MY NEW & 1ST FORD ! More

by cnsmith1569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

Fast, helpful, courteous . They do my routine services and have addressed small issues that have come up occasionally More

by MJKATES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Everything was just as expected. They always take care of everything when I come in. More

by EBRADLEY000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Good service. A little lengthy for just a tire rotation, but overall experience has been good. More

by scottwsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

I've been very happy with the service department ever since the first day that I chose Lynn Layton Ford as my dealership. More

by agpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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