Lynnes Hyundai

Stay Away! I wish I could give this place negative stars because that's what they deserve. My husband and I purchased our vehicle in August of 2013 from Luis. I wish I could give this place negative stars because that's what they deserve. My husband and I purchased our vehicle in August of 2013 from Luis. Luis was a liar and is the reason we will never purchase from Lynnes Hyundai (or any of their branches) again. Since our car had less than 3k miles on it, he told us that we had 5 years or 60k miles for the warranty AND wrote it on the sheet. What he failed to tell us was that the warranty stared with the original owner, NOT US. As a result, we did not purchase the extended warranty. Fast-forward to June of 2017 where our car starts to make a noise. We called service and spoke with Tom Nesbitt. We brought our car in and was told we needed to replace the drive belt as well as the right wheel bearing because it was loose. This also required a wheel alignment. Grand total = $919. Fast-forward to a few months later, October 2017, and our car is making the SAME noise. We scheduled another service on October 11th and are now told that we need a new alternator and strut tops. We were told that what was done in June to fix the noise was good for the moment. Grand total = $1300. So I ask Tom, why wasn't everything checked in June?!!!! He attempts to try and talk his way out of it. I stopped listening after a minute or so. It has been a week a little over a week since we received our vehicle back and the noise is still there. On October 11th, I was told by Tom Nesbitt that the first repair in June was only a "band-aid" for the real problem which was the alternator (so we paid for a new one). Less than a week later, the noise is still there. Once again, we had to bring our vehicle in for an issue that was supposed to be fixed 4 months ago. It seems like they are locating other "issues" and charging us for it instead of finding the real issue. When speaking with Tom on October 27th, not once did he apologize for the misdiagnosis or the inconvenience this has been causing us. He did not admit that they were wrong even though they clearly are. I will be reporting them to the BBB and filing a complaint with the State Attorney General. This "service" department is unprofessional and does not take ownership for what their employees tell you. I told them we were lied to about our warranty and do you think they care, NO. As long as they receive money for repairs (that should not have been done), they sleep at night. Never mind ripping off customers! We will never do business with them again nor would we ever want anyone else to experience what we went through. Stay away from this place! More

Excellent This is the 2nd vehicle i had purchase/lease at this location . Service is excellent and my sales representative is the reason i always will be back This is the 2nd vehicle i had purchase/lease at this location . Service is excellent and my sales representative is the reason i always will be back . More

Great dealership to work with. Professional and courteous at all times. The staff goes out of their way to make your experience outstanding. Lynne’s is the best and that is why this Professional and courteous at all times. The staff goes out of their way to make your experience outstanding. Lynne’s is the best and that is why this is my 4th lease through this dealership, they make me feel like family. More

Couldn't be happier with my experience! Wonderful staff and an overall seamless process. As a first time lessee, I can't thank Mr. Cassese enough for taking the time to answer all my questio Wonderful staff and an overall seamless process. As a first time lessee, I can't thank Mr. Cassese enough for taking the time to answer all my questions and addressing my needs as a client! I will definitely be returning to Lynnes Hyundai in the future when it's time for a new vehicle. More

First Hyundai experience. Will go there again for vehicle needs. Will definitely refer people I know to the dealer we dealt with. Very good first time experience thought it would be all day thing but it wasn't and we were very happy. I would recommend this dealer to friends and Very good first time experience thought it would be all day thing but it wasn't and we were very happy. I would recommend this dealer to friends and family. More

Purchase of Hyundai Accent 2017 I cannot recommend highly enough the professionalism and courtesy of the salesman I worked with Samad Moton. His patience in answering my questions, g I cannot recommend highly enough the professionalism and courtesy of the salesman I worked with Samad Moton. His patience in answering my questions, going over the details of the paperwork and showing me the features of the car are incomparable. His following up with phone calls to make sure everything was okay after I purchased the car were appreciated. I will definitely recommend this dealership based upon my experience. More

Great buy Domenick was a great salesman. Explained all the details about my vehicle and didn't pressure me at all about buying. I felt comfortable and got a gr Domenick was a great salesman. Explained all the details about my vehicle and didn't pressure me at all about buying. I felt comfortable and got a great deal on my Tuscon 2017. I will definitely be coming back here. More

Love Joe Cassese, Love Lynnes! I had a wonderful experience with Lynnes! Joe Cassese is the best salesperson my husband, granddaughter and I have ever worked with. He was extremely I had a wonderful experience with Lynnes! Joe Cassese is the best salesperson my husband, granddaughter and I have ever worked with. He was extremely thorough with us and we truly appreciated his efforts. Joe made sure we fully understood all of our options and worked diligently to find a great car for our granddaughter. We have already begun singing his and Lynnes Hyundai's praises to friends and family! More

Thanks Joseph (Joe) As I first walked in the door I was greeted with politeness and professionalism by everyone I encountered. One of the best part was that Bird they hav As I first walked in the door I was greeted with politeness and professionalism by everyone I encountered. One of the best part was that Bird they have now, I love it. The facility was very clean as usual. They offered me coffee and water but that's not rare, they always do. My salesman Joseph (Joe) Cassese, how could I ever pay you back for your service and professionalism! He was very knowledgeable and professional. For a minute I though I was talking to my father, that's how comfortable I was talking to him. He is by FAR the BEST salesman I ever had, EVER! He truly cares for the consumer which is a rarity in this world we live in. He made my car buying experience a very pleasant and easy one. Thanks again Joe!!!! Hyundai will continue to have me as a customer because of people like you. More

Well done We had a different experience with each person we had contact with and Zak was the one that made us the most comfortable. The only confusion came wit We had a different experience with each person we had contact with and Zak was the one that made us the most comfortable. The only confusion came with figuring out how the graduate discount worked. Some of the information that is required is not easy to come by in some colleges. More