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Lynnes Subaru

Bloomfield, NJ

4.0
69 Reviews

379 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 69 reviews

April 28, 2024

Stay away. I had a deal from Truecar and I called 3 times to verify the deal. I drove 1and half hours to the dealership and they said they could not do the deal More

by robertk521966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul
April 15, 2024

The service is amazing! And Juan is honest. He showed me the issue and the mechanic fixed it. More

by johnmejorada2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Apr 15, 2024 -

Lynnes Subaru responded

We couldn't ask for a better review of Lynnes Subaru. Thanks so much!

Apr 15, 2024 -

johnmejorada2 responded

Thanks for your honesty!! No hidden deal!!

April 11, 2024

Gerald is THE WORST salesperson I ever met. Did not want to honor True Car deal. Even worse, he greatly devalued my trade in as "Fair condition"! My car is in excellent condition, little mileag More

by ftestini8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gerald
Apr 12, 2024 -

Lynnes Subaru responded

We're sorry to hear about your experience. It's important for us that all our customers feel valued and respected, so this feedback is concerning. We'd like the opportunity to discuss this further with you - please reach out at your earliest convenience. Thank you, Luis Rivera - Sales Manager - 973-329-2300

March 28, 2024

Took much too long and the accommodations were poor. Coffee was available not water. I was offered a voucher for a car wash that just washes that exterior and does not clean the interior More

by heiersharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know off hand
Mar 29, 2024 -

Lynnes Subaru responded

Sharon, I'm sorry to read about your experience. We strive for efficient service and comfortable accommodations, so it's disappointing to learn we didn't meet those expectations during your visit. Your feedback is valuable and will be used as a tool for improvement. If you'd like to discuss this further or have any other concerns, please reach out at your convenience. Thank you, John Ochs - Service Manager - 973-680-1500

February 19, 2024

I have been going to Lynn's for service for 10 years and was always satisfied with the workmanship This time there were all new personnel and i was very impressed with the whole team that helped me. They More

by joanminichini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna
Feb 20, 2024 -

Lynnes Subaru responded

Joan, it's great to know that you've been with us for 10 years and continue to be satisfied! We're glad our new team at Lynnes Subaru impressed you. Aryanna will appreciate your kind words - we look forward to serving you in the future!

January 09, 2024

100 dollar to service my batery cables and they come out the same . Bad service More

by Sa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lou, juan
Jan 15, 2024 -

Lynnes Subaru responded

I'm very sorry to see we didn't earn your five stars. We strive to deliver thorough professionalism and to keep our prices competitive so it's disappointing to see we've let you down. I'd like to offer my assistance and see what I can do to make things right here. If you're willing to speak with me, please reach out at your convenience. Thank you, John Ochs - Service Manager - 973-680-1500

September 23, 2023

Since the service dept has been revamped the service has improved significantly like the videos ability to book on line prompt and courteous service ability to get transport if needed follow up online cou More

by Jrhsci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Luis Ayana
Sep 25, 2023 -

Lynnes Subaru responded

Thanks for noticing our improvements! We're glad you've had a positive experience with the revamped service department at Lynnes Subaru. Enjoy those online coupons and we look forward to serving you again in the future!

September 11, 2023

Just finished a 36 month lease through them and it was one of the worst experiences I’ve ever had. Deceptive practices, incompetence and laziness by the staff is just the tip of the iceberg. At the time o More

by Kiki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve, Otto
Sep 13, 2023 -

Lynnes Subaru responded

Kiki, I'm really sorry to read about your experience. This is not the level of service we aim for and it's clear that there were some missteps in handling your lease agreement. We understand how frustrating this must have been for you and would like an opportunity to make things right if possible. Please reach out directly so we can discuss further details about what happened here. Thank you, Luis Rivera - Sales Manager - 973-329-2300

July 13, 2023

They’re very nice and accommodating, knowledgeable in their area of work they explained well the present condition of my vehicle. More

by edithvic05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 13, 2023 -

Lynnes Subaru responded

We're stoked to hear that you had such a positive experience with our team at Lynnes Subaru! It's great knowing they were able to help out and explain everything clearly. We appreciate the feedback. Drive safe!

July 04, 2023

It was a wonderful experience. They was able to answer all my questions and concerns. More

by cargirl17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 05, 2023 -

Lynnes Subaru responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Lynnes Subaru team. Drive safely, and we hope to see you back!

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